Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,392 Reviews)
Rating breakdown 149,392 reviews
5 Stars
97,822
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,617
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: LED 1800
from Florida
Verified Purchase:Yes
It could be more user friendly. For example, when adding in amounts for a section, that section name (or income type) should appear throughout each page of the sequence. Also, the tax I owed was $48 more than the final return said it should have been. When subtracting tax withheld from tax due, I got one amount compared to the higher amount on the summary sheet that was printed at the conclusion. I had to pay IRS the higher amount. I could not figure out why this happened.
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: aspyn5
from Washington State
Verified Purchase:Yes
I have been using H&R Block software to do my taxes for several years now, starting back when it was called "Tax-Cut" and it makes it so much easier than when I had to complete all the worksheets on my own.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Easy to use and submit my taxes. I have confidence that they are right.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Poconopat
from Poconos in PA
Verified Purchase:Yes
I've been using this software for years and it has always been easy to use and thorough in its accuracy
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GMR61
from South Kingstown, RI
Verified Purchase:Yes
I was pleased with the product. Some things were a bit wonky; tried a few times and unable to transfer information from my 2024 return (Turbo Tax). Some items were presented in a different way or not found. Overall, I was happy to use it and submitting my Federal & State Returns was the easiest part of the process.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Fed up 1million
from 60047
Verified Purchase:Yes
My last time using H&R Block. My state return keeps getting rejected for no legit reason.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: HRboo
from Scranton, PA
Verified Purchase:Yes
After completing my federal return I decided to purchase the state return and only after paying for finding that I could not download it. I tried to get help online but could get an actual person to talk to and the canned responses on the help line weren't helpful. So here am a couple days out from the deadline scrambling to figure how to get my state taxes completed.
After using H&R software for over 10 years I am considering using Turbotax next year.
After using H&R software for over 10 years I am considering using Turbotax next year.
Pros: Easy to prepare
Cons: Hard to import documents
Value
2
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Paul H C
Verified Purchase:Yes
I have been using for many years. Happy with the Federal program but the NY program is much less robust.
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock