Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: Jpcuser26
from PAe
Verified Purchase:Yes
Really worked out well and found some savings in items i didnt even think about.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TMC74
from Wellington, OH
Verified Purchase:Yes
The only issue I had was that the entry of the RMD confusing
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for taking the time to provide a rating! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
Posted by: Jimbowie
from Pompano Beach Florida
Verified Purchase:Yes
I've been using this software for years and have never been disappointed. Step by step completion of each topic is very intuitive and clear.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Malden MA
Verified Purchase:Yes
I found a flaw in your software: If you choose to pay for the state filing fee with a credit card you cannot de select it! I inadvertantly entered my credit card info. and then realized I had one free state filing with the software I bought. I selected that method and I COULD NOT REMOVE MY CREDIT CARD INFO!
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
The suckiest tax program I have ever used.
on April 11, 2026
Posted by: It sucks big
from Nowhere that I want to hear from you.
This was the worst tax experience that I have ever had. Parts of the program, like saving a .pdf did not work, directions on Form 1116 were unclear, on one pass through one of my income sources was lost. I feel the program is clunky and hard to us. I thought that even though I disliked the program every year that I used it, that repeating this year would make tax filing easier. Some of my brokerage accounts were no longer connected this year. It didn't.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: gladitsdone26
from Virginia
Verified Purchase:Yes
The software gave me confidence to file a quasi-complex return. It also gives me comfort knowing I will be protected if audited.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: anonymous123123
from Gardnerville, NV
Verified Purchase:Yes
Happy in all respects, EXCEPT when downloading tax statements from my broker (Vanguard),
youir program wouldn't allow me to cut-and-paste the long account number and document number.
youir program wouldn't allow me to cut-and-paste the long account number and document number.
Other sections of your tax program allowed me to cut-and-paste (e.g. phone numbers, social-security numbers,
etc., so why was downloading Vanguard tax statements an exception?
etc., so why was downloading Vanguard tax statements an exception?
Pros: Easy to prepare
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Honolulu, Hawaii
Verified Purchase:Yes
I always have problems downloading the program when I purchase it online
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock