Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: 20 plus years user
Verified Purchase:Yes
Great software. One big issue I have is there is no back to where you where option. Not the "back" button. But it would be nice to have a list drop down as to where the last 10 pages you were on. Otherwise no problems. Been using it for 20+ years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: No Tax For Me
from Wilmington Delaware
Verified Purchase:Yes
I have been using H&R Block Tax Software to prepare my personal taxes for over 25 years. The product has supported my family very well and I have moved to the more complex versions as my personal tax needs have also become more complex. I have also utilized Deduction Pro to easily account for my donations of goods. I list every item vs "a bag of men's cloths." and get the maximum donation from the items.
I feel the software lets me own my finances related to Tax. I do not like paying excess taxes and feel H&R Block has ensured I have not.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: what do you mean nickname
from California
Verified Purchase:Yes
Every year I buy TaxCut instead of TurboTax because it’s a little cheaper and it feels like TurboTax is the big guy on the block. Every year I’m a little disappointed, but not this year. This year I’m a LOT disappointed. It seems shoddier and missing features. One example: the right click option to see “comes from” works even less often than usual. I’m not in front of the program right now, but if I were I could give several more examples. Next year it will be TurboTax
No, I would not recommend this to a friend.
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Billsss
from NJ
Verified Purchase:Yes
I could not find form 4852 that I needed to file when I was missing a w2.
I could not get an answer when i queried the AI,
I could not find it when I looked it up in Forms,
I could not get an answer on line.
It was not helpful.
I filed with it missing and hope the IRS will contact me for the amount missing.
I could not get an answer when i queried the AI,
I could not find it when I looked it up in Forms,
I could not get an answer on line.
It was not helpful.
I filed with it missing and hope the IRS will contact me for the amount missing.
Cons: Hard to import documents
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: All You Need
from Wilmington, NC
Verified Purchase:Yes
You did it exactly as you should. Well done. Till next year says it all.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: lcompy
Verified Purchase:Yes
meh, just like the others, except state filing should be free.
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Fed and State
Verified Purchase:Yes
Couldn't figure out mortgage interest worksheet. Missing State forms.
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: GJohanning
from Canton, OH
Verified Purchase:Yes
I’ve used this software for more than 10 years and generally I like it. The one problem that I have been running into for the last several years is that program update process for both federal and state doesn’t work on my Mac desktop. I have to jump through hoops to make it work which is very annoying. Every year I hope that this gets fixed, but so far it hasn’t.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock