Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,389 Reviews)
Open Ratings Snapshot
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Consistent
on April 11, 2026
Posted by: Anonymous
from Warner Robins, GA
Verified Purchase:Yes
Year after year this product has helped me immeasurably
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Printing Problems
on April 11, 2026
Posted by: Cansecogal
Thought it included e-file for State. Never was able to print out Return even after downloading some PDF software.
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Frustrating
on April 11, 2026
Posted by: Anonymous
Verified Purchase:Yes
Ridiculously difficult to navigate if you want to backtrack and check or correct something; takes you back to some random point and you have to find your spot again like an early explorer.
Cons: Time consuming, Hard to prepare
Value
3 out of 5
3
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Year after year ease
on April 11, 2026
Posted by: JayDV
Verified Purchase:Yes
I've enjoyed the H&R tax software for years. I trust your calculations and I like the thoroughness of the input questions. And the states part rolls over nicely and us also input question smart.
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Lot's of data but went OK, step after step.
on April 11, 2026
Posted by: Papa 47
from CA
Verified Purchase:Yes
My return is complex and some of the input for an S corp is tough to follow, especially the last few boxes. Also, the error checking for items imported from the broker saved me time and then wanted to verify them which was tough. Submitted both electronically and made out the check, then forgot to put the check in the envelope and mailed that envelope. Then, all new envelope, new 1040
v put in check this time and form V and sealed it and mailed it off that evening.
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Very Disappointing
on April 11, 2026
Posted by: Let sown
from North Augusta SC
Verified Purchase:Yes
After using your product for more than 16 years,the lack of advising, before my purchase of your software, that Block failed to connect to Merrill Lynch this year was inexcusable. I will definitely be researching that this has been rectified before any purchase is made next year.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Not again!
on April 11, 2026
Posted by: toiu
from United States
At this point, I do not even think I should give it a one star. Two years ago, we could not even efile our taxes because of a glitch on HR Block's end. Then this year, it "flagged" numerous issues on our return that were 100% correct!! I re-entered numbers that were already valid and it still "flagged" our return federal return. Again, it was 100% accurate. Then we could not efile the state return due to another "flag" that did not even apply to our situation!! Also, another return I did for someone, would not allow to efile because they had more than three depreciation items on their return. No where does it state that when you buy the program
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Form CSF 1099-R
on April 11, 2026
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Your H&R Block software needs to provide additional and specific details on how to calculate the "Taxable Amount" (Box 2a) for a Form CSF 1099-R.
Pros: Easy to prepare
Value
5 out of 5
5
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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