Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: Pondgypsy
from Oregon
Verified Purchase:Yes
I have been buying this software over 10 years and have had great success and been very happy with it's accuracy and simplicity until this year. This year I was unable to download my investment information due to I have no idea why. The investment company pointed a finger at the tax software and the software pointed another direction and on it went. I have no idea what happened and as it turned out it was not a software issue as it happened on TurboTax also. The thing is I don't really care who's fault it was, but I should have been alerted at the time of purchase. I run my numbers and perform the ritual yearly on the road. Not being able to download a mass of information caught me off guard and created a huge headache during my snowbird travels. 3 stars because I was ticked off. The software still did it's job.
Pros: Easy to import documents, Fast
Cons: Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
The software has great features, checks and all
on April 11, 2026
Posted by: jjsa
from NY
Verified Purchase:Yes
I bought the software in December and it worked real well with the constant updates for federal and my state
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: harryhig1
from IA
Verified Purchase:Yes
Glitchy again this year. The so-called AI assistant was a complete joke.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Sometimes it is working
on April 11, 2026
Posted by: Captrich37
from Croton On Hudson, NY 10520
Using this product is never without problems. Problems loading, downloading and sometimes refusing to take data after following the instructions.
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Jjjjjjj0007
Verified Purchase:Yes
Could not transfer my information from my financial company. I could before. Not happy
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bucks County, PA
Verified Purchase:Yes
I have used H&R Block software to do both my Federal and state taxes for at least the last five years. The fact that I continue to use their software year after year should be a sufficient testament to my satisfaction. Filing your taxes can be confusing but they make it relatively simple.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: badmaxx
from AZ
Verified Purchase:Yes
Been using for a few ears and have been happy ever year.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from virginia
Verified Purchase:Yes
used it for years, very simple and straightforward.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock