Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,389 Reviews)
Open Ratings Snapshot
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Easy to use
on April 12, 2026
Posted by: Anonymous
from Columbus, Ohio
Verified Purchase:Yes
I use their tax software every year to do all our family taxes. Been using it for 20+ years now.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
System Issues
on April 12, 2026
Posted by: Anonymous
from Connecticut
Verified Purchase:Yes
Updates when nearly finished with filing and then need to redo. Charged my credit card 3 times for state filing.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Had to double pay
on April 12, 2026
Posted by: This Sux
Verified Purchase:Yes
I was enrolled i8n Auto Renew. Got a message that the software would be available soon. I got charged for the software, was never alerted that it was available. So when tax time came, I had to purchase it again
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Much Improved, Thank you
on April 12, 2026
Posted by: DeanoSJC
Verified Purchase:Yes
It has improved over last year's edition
Thank you.
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on April 12, 2026
Posted by: Anonymous
from out of US
Verified Purchase:Yes
I bought this towards the end of 2025. I regularly use this software to do my taxes. It is easy to use and very convenient.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on April 12, 2026
Posted by: Bostin96
from FLA
Verified Purchase:Yes
Usually use tumor tax, but still have widows 10. Thought i would have a problem since you don't work with Chase. Never realized you can just do VAR-S or L. And not have to put each stock sale in.
Pros: Easy to import documents
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy ti use
on April 12, 2026
Posted by: Anonymous
from Westford, MA
Verified Purchase:Yes
It was easier to use than the earlier versions I used.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Just blah
on April 12, 2026
Posted by: Menduegsjfjixjj da jsj
Verified Purchase:Yes
I had questions about a form it was telling me to attach but the "help" button was of ZERO help. I then tried the AI help and it simply said, "Im sorry I cannot answer that. What else can I help you with"......NOTHING!!! That's what else you can help me with. I don't think I will be using this again
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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