Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: Mck1
Verified Purchase:Yes
Easy to use. Like interview style. One suggestion: add feature to resort stock buys. This would be very helpful if one could sort by date sold, especially.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 12, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Nah3
Verified Purchase:Yes
Expensive for what it is. Nice to file fed electronic free, for the price should be able to file state free as well. Lots of ambiguity and some interview questions that don’t make sense. So IMHO not as much product testing as needed to make it foolproof.
Cons: Time consuming, Doesn't maximize refund
Value
1
Response from HRBlockBy Sydney, Social Media Department, April 12, 2026
Thank you for sharing your feedback with us. We understand that competitive pricing is an important part of your experience, and your input helps us identify where we can continue to improve. Please know your voice is heard and appreciated. If there’s anything we can assist with, feel free to contact us at 1-800-472-5625.
Written by a customer while visiting HRBlock
Posted by: Buckshot53
from Albuquerque
Verified Purchase:Yes
After I imported capital gains twice to double check, I deleted the second import and thought it was gone. However, after exporting to the state form, the second import showed up (I noticed the mistake after printing my returns). Luckily I didn't transmit the Fed nor NM returns before noticing the error. I corrected the error - but the refund amount for the Fed stayed the same, but the refund for the state decreased since I had edited out the second import and re-exported the Fed to the state forms. Maybe you could inform the user to redo the state export if the Fed is edited.
Otherwise, the program worked well.
Otherwise, the program worked well.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: SusieMarie
from PA
Verified Purchase:Yes
I like the ease of use and the ability to buy and complete my state taxes as well as the federal. It was a little annoying that i couldn't print the summary page without using a screenshot.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Campobello, SC
Verified Purchase:Yes
I have been a TaxCut customer for over twenty years and am completely satisfied! I have never been audited and my tax return is fairly complex. I will continue to be a customer.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: George07
Verified Purchase:Yes
I thought it took the pain out of doing the taxes. It recommended thinks that I did no know.
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Pfft
Verified Purchase:Yes
I sent in a query asking for help with eFiling - we have never been able to eFile and I want it fixed - but received no response.
We've verified my wife's name with the SSA, and I spent and hour on the phone with the IRS and they found no reason why it should have been rejected, so I suspect for some reason there is something in the way her name is being sent to the IRS that is causing it to be rejected.
We've verified my wife's name with the SSA, and I spent and hour on the phone with the IRS and they found no reason why it should have been rejected, so I suspect for some reason there is something in the way her name is being sent to the IRS that is causing it to be rejected.
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Wellerfish
from Denver, CO
Verified Purchase:Yes
I switched from TurboTax to H&R Block because TurboTax no longer ran on Windows 10, and I was very pleased with my decision.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock