Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: hargy3582
from California
Verified Purchase:Yes
I've purchased this tax program for the last 20 years and have NEVER been disappointed! The program transfers data from the previous year with ease and precision. The helpful hits, especially when there is a change in tax law are very helpful. There is great support and it always works perfectly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 12, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tampa
Verified Purchase:Yes
I have used it for many years. Very easy and I love the feature that reloads information from last year. Makes the process vey easy.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 12, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: David592
from South Central Missouir
Verified Purchase:Yes
I have used this for several years. This year, though, it miscalculated my Missouri state tax and the state caught the mistake and issued a refund for only about half of what H&R's estimate was. Other than that, I am happy with the product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 12, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: LuLuBaracuda
from WA State
Verified Purchase:Yes
It was a nightmare! It wouldn’t let me proceed so I had to call. After that, I couldn’t proceed so I had to call. The workers are wonderful, but the software isn’t. She had me download new software then I couldn’t input so I had to call. and then, they can’t move anything over from the old software so I had to retype the entire tax Data. I feel like it’s accurate but it was such a nightmare and I got a giant migraine one morning and kept working on it anyway while I was sick. Again, every person I talked to on the phone was always trying to be empathetic and helpful. I don’t know if it was what I was doing that was wrong,but I’ve used H&R Block about 10 times before and I just go right through, but not this year
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Software glitch glitch
from Minnesota
Verified Purchase:Yes
I had to do my taxes again because of a software glitch
Pros: Easy to import documents
Value
1
Response from HRBlockBy Sydney, Social Media Department, April 12, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
the user interface acted very oddly. “accuracy review” is unusable when the item is a checkbox. cannot tell what item is the issue.
when tentative items are checkboxes its impossible to tell.
on navigation the boxes were flashing when each page loaded.
the NEC form part was confusing it kept showing and counting them twice.
in one case it confused my dependents. it copied the name of one dependent to the other.
when tentative items are checkboxes its impossible to tell.
on navigation the boxes were flashing when each page loaded.
the NEC form part was confusing it kept showing and counting them twice.
in one case it confused my dependents. it copied the name of one dependent to the other.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sydney, Social Media Department, April 12, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Sir 0we a lot
from Fly over country
Verified Purchase:Yes
Scrupulous attention to all data displayed made me question the accuracy of the displayed amounts, specifically the field, refund / amount owed. I finally decided that perhaps the software is correct, or the data was not germane to the final output. Also felt that grouping of short / long term trades was confusing, but again perhaps not significant to the final output. That said, I will buy it again next year, as I have used it for about ten years.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: WEENUN
from BOSTON ,MA
Verified Purchase:Yes
I wanted to try something different from Turbo tax which was more expensive than last year.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 12, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock