We use your software every year. It seems to be getting harder to use, the new AI did not work at all for us. Not impressed.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sydney, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Bought the deluxe with federal and state. Found out the software doesn’t support the states reimbursemt for personal property tax for eE-file, so I have to mail my state taxes off to get the credit. Competitors program offers it and I will use them next year. Most of the state filers will get this credit.
Cons: Hard to prepare, Hard to import documents
Value
1
Response from HRBlockBy Sydney, Social Media Department, April 12, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Have used for the last ten years so I have become very familiar with this software. I really like the import feature that allows one to import information from financial firms like brokerage houses, tremendous time saver.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Software sailed smooth and easy. Installation almost immediate. Importation of data from last year - flawless. An annoying chore made agreeable, even pleasant.
It was good in my old DOS days, good for more than a decade now on my MAC, and always getting better.
Changes with new legislation? Covered, explained, and implemented.
I've got a simple fiscal existence and a simple return. I'm making the modal choice on most every question of the interview. Usually, at each fork or turn, my path is highlighted in blue. When it isn't - in a few cases - it's obvious why not, and which way to go. The listing of uncommon choices makes for a sweet swath through the bureaucratic bravo sierra. The program handles the paperwork protocols; I've just got to know the numbers.
And of course I don’t need to do any arithmetic (beyond counting my dependents), or find where on the form to enter my data.
I do not have to know, or decode, officialdom's language.
If you value your time, the price is one of the world's biggest bargains. If you want to skip the strain and bypass hassle, take this tack
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 12, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
I've been using H&R Blocks software for many years and it is very slick and easy to use
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 12, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Been using the Deluxe package for quite a while. Easy to navigate and I like that it imports the previous year's information and also my various investment information.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 12, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
I have used this software before, which makes it easier to use for me. I can import the previous year’s information, and go from there. It’s pretty slick, especially for the federal tax return because it updates to make sure you know about any changes. You can call up or print out any form as well. I was pretty nervous the first time I used efile, but now I use it every time - so quick and easy!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 12, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Tried this since turbo tax won't work with older versions of windows. Fairly easy to use, importing worked fair, some exceptions were filling in the red marked boxes that the program highlighted during the checks...no idea what input/amount the red boxes were needing since there was no context provided. Wish this supported Linux, since so many of us are dumping windows for good.
Response from HRBlockBy Sydney, Social Media Department, April 12, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.