Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,389 Reviews)
Open Ratings Snapshot
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Easy to setup and use.
on April 12, 2026
Posted by: Tiggrmobile
from Arkansas
Verified Purchase:Yes
Easy to setup personal data and easy to use! Imports last year’s data easily, which saves a lot of time each year. The interview method is very easy and yet it is detailed enough to cover all aspects of your taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Naples user with great results.
on April 12, 2026
Posted by: DannyNaples
from Naples Florida
Verified Purchase:Yes
Easy to install and use.
Purchased your product after numerous problems with another product. Data import and entry went well as did filing with IRS.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Some how did include my dependent that i put in in
on April 12, 2026
Posted by: FCCM
from Naples FL
Now 1040X instructions could be nicer not sure if i can e-file Nick name is already used
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
4 out of 5
4
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great program
on April 12, 2026
Posted by: X CPA
This program is clean, easy to follow and move around in. If you need to make changes to a previous item it is easy to get back to that spot. No annoying ads or upselling to distract you from concentrating on your tax return data which is sooooo very important! It steps you through questions that remind you of items you might have forgotten you qualify for, or must include.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Help search
on April 12, 2026
Posted by: Frog 3
from NH
Verified Purchase:Yes
For the most part the software walks you through it.
I had difficulty finding where to enter brokerage fees. The search eventually got me there but it could have been more simple than it was
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
not a happy camper.
on April 12, 2026
Posted by: Anonymous
from Ill
Verified Purchase:Yes
I purchased the Deluxe package which in former years included the state tax program as well. This year I had to pay extra for the state and then asked me to pay again to e-it. I'll be looking elsewhere for next year's tax help.
Value
1 out of 5
1
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Fine Financial Software
on April 12, 2026
Posted by: RetiredMaestro
Verified Purchase:Yes
Having used TurboTax for Years, H&R was welcoming the use of Windows 10. It worked our very nicely. If I am able, I'll use it next year.
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Really dificult to find some features.
on April 12, 2026
Posted by: jal621
from Aiken, SC
Verified Purchase:Yes
Barely adequate program. Really stupid way of importing information from financial institutions.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
4 out of 5
4
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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