Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: TPL2026
from Texas
Verified Purchase:Yes
I've been using H&R Block tax software for years and continue to be satisfied with the product and results. I really liked the "ask AI assistant as you go" feature this year. Little concerned that price of the program has risen a fair amount the last few years, but sticking with it for now.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Monson MA
Verified Purchase:Yes
Have used your program first over a decade. This year there was a problem...IRS rejected my taxes because the AGI did not match what the program a ND my paper copy said. No idea why. Will have to mail instead of e-file now.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: LBJC
Verified Purchase:Yes
This was easy to follow step by step. Glad I had this software to help me with my filing.
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Avoid. Software lacks full costs disclosures.
on April 12, 2026
Posted by: El Gran Queso
from Texas
Beware, the software makes no mention of the substantial "convenience fee" that it will collect when you select to pay via credit card.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Lexis, Social Media Team, April 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Louisiana
Verified Purchase:Yes
This is a good product! I found it easy to complete the federal version. The state version wasn’t as comparably easy as the federal version. I’ll keep using the free state provided version.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We’re absolutely thrilled to hear that you had a positive experience with us! Thank you so much for choosing our services, we truly appreciate your business and the opportunity to support you this tax season. We can’t wait to welcome you back again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Viera, fl
Verified Purchase:Yes
Software is very user friendly; most anyone can use it.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Gets the job done, but interface barely tolerable
on April 12, 2026
Posted by: rt808
from Honolulu, HI
Verified Purchase:Yes
It took me through a complicated process, and I have no reason to think it didn't complete my return properly. But it's hard to navigate sometimes. I couldn't figure out how to enter the estimated state tax payments I made through the year, and when I finally found a help message telling me I had to enter it in the same place I entered the federal estimated tax payments, it gave me a list of steps to navigate through the interface. I had to take a picture of the screen because there were too many steps to remember; it would have been nice if it just gave me a button to go straight to that screen. It would have been even nicer if it just put that step in a more intuitive location, such as the state tax adjustments.
Sometimes when I want to check on some detail in the return, it makes me go step-by-step through a segment of the return creation process to get to the correct screen.
I'm annoyed by the way when it tells me to check something that may or may not be okay, it still shows the warning after I've checked it because there's no way to tell it that I've confirmed the detail it was questioning.
It's also annoying that every time I exit the return or close the program, it asks me if I want to save the file, even if I hadn't changed anything. It always has me second guessing whether I accidentally changed something.
Honestly, the only reasons I keep using this product every year is that it seamlessly imports information from previous years to start and submit the current return, and I don't want to have to learn a new program.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Fredric Flintstone
from Kommiefornia
Verified Purchase:Yes
They should consider creating a Linux (Mint) version. Windows is dieing.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock