Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
5
Great software that I have used for 40 years
on April 12, 2026
Posted by: Pete425
I have been using HRBlock and the original TaxCut for 40 years. I find the software great at keeping current on changes to federal and state laws. The last few years, I would be lost trying to figure out my taxes without the guidance by Tax cut. On where to improve: This year HRBlock did not allow imports for Merrill. Since I have hundreds of trades, this is an issue. The AI search is basically useless. I ask for details about a form and it provides an irrelevant fact. The old search was much better. Do not go to an online tool. Turbotax does that and that is a specific reason I don't want to even try their software. Too many ways to leak customer data.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Erial, NJ
Verified Purchase:Yes
The software is easy to use. You can import various types of information, which makes it easier and more efficient.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Nate sq
from California
Verified Purchase:Yes
It's fine for what it does. Costs too much for what it does. Still pretty annoying to use, still requires too many inputs and the pdf imports are still flaky.
Pros: Maximizes refund
Cons: Hard to import documents
Value
2
Response from HRBlockBy Lexis, Social Media Team, April 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Generally good, but needs improvement for entering chatitable rmd distributions. It continues to be a problem in reporting this type of RMD ditribution using the HR Block software.
I would recommend this to a friend!
Value
2
Response from HRBlockBy Lexis, Social Media Team, April 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: d13b
Verified Purchase:Yes
I found this confusing especially when I had a question and the help didn't help.
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: JimF224
from Maryville TN
Verified Purchase:Yes
I think it is clunky for continuing users. It doesn’t keep DL numbers. It could just ask “any changes to your life” and if not, shorten the whole experience.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy Lexis, Social Media Team, April 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: gkkz
from Wake Forest NC
Verified Purchase:Yes
Easy walk through. If something you're not sure of there's a "learn more" feature that I found helpful. I thought it was easier than TurboTax.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: andrewkairalla
Verified Purchase:Yes
The interface is outdated, could really use a modernization. It was functional, but not enjoyable to use, and some of the selections were confusing.
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock