Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: Jimboxxx
Verified Purchase:Yes
after 20 years seriously thinking of switching sw. you sw is difficult in two areas, Importing finacial records from prokerage account, it did not import basis accuratly making a mess that i had to manually fiw. Also, confusion over how to handl exercised options repotrd on w2 and brokerage account. This is not new and you guys are behind on this, and also how the sw handles rented and personal use of property, asks alot of question and get the wrong answer anyway.
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
1
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Forest, Va
Verified Purchase:Yes
I have use for many years. This year was awful! After entering all my data, I came back several days later to find I was not able to retrieve my file. Kept getting error message “unable to retrieve”. I had to create another file which was very time consuming and frustrating.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: bill82
Verified Purchase:Yes
Not as easy to use as other programs I have worked with. Too much interview and not enough use of forms for data input. Hard to follow what is going on.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: JesseS74
from Texas
Verified Purchase:Yes
This is the only fax software I’ll ever use. Easy to use and if you’re not sure you got it right, you can always submit it for a pro review,
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We’re absolutely thrilled to hear that you had a positive experience with us! Thank you so much for choosing our services, we truly appreciate your business and the opportunity to support you this tax season. We can’t wait to welcome you back again next tax season!
Written by a customer while visiting HRBlock
Posted by: Vicki765
from Pennsylvania
Verified Purchase:Yes
I have low vision and the font is too small. There doesn't seem to be any way to enlarge it in the program. Otherwise, I am happy with the program.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
I've used this software for about 8 years. It's as easy to use as anything could be. I'm also happy with the refunds I've gotten over those!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: dram987
Verified Purchase:Yes
Switched after 30 years on TurboTax because my laptop still runs Windows 10. It's not the prettiest interface in the world, but it got the job done with no hassles. It imported my TurboTax history seamlessly and I was done in a couple of hours.
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We’re absolutely thrilled to hear that you had a positive experience with us! Thank you so much for choosing our services, we truly appreciate your business and the opportunity to support you this tax season. We can’t wait to welcome you back again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Missing essential explanations and communication
on April 13, 2026
Posted by: Anonymous
from Saint Louis
Verified Purchase:Yes
Not easy to find answers for field explanations. I had to redo several times and do internet searches for field explanations and what caused the issues on the return. Specifically the Property credit field and the AGI when efiling. I had an amended return last year. I used the AGI based on the amended return causing the return to be rejected. Information re to use the original AGI, not the amended AGI should be clearly communicated when efiling AND when communicating re the rejected return. I had to do an internet searches for field to resolve the issue!!!
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock