Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: Jo83
from Tennessee
Verified Purchase:Yes
I did think that your product is very good; however, the service for me was ruined when I had to pay a fee to use my own credit card to pay my taxes. Put an app on there where I can enter my own data and pay without a fee. Your competitor, TurboTax, didn't charge me a fee for paying with my own card last year. I might have to condider going back to them. First time user of your product: somewhat happy and somewhat not.
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: BarbR26
from Glendale, AZ
Verified Purchase:Yes
I switched to H&R Block tax software this year as the product I had been using was no longer supported on Window 10. I found H&R Block to be less intuitive and not as user friendly. I found several corrections that had to be made by me when I reviewed my return before submitting. I also did not receive email notifications when my returns were accepted although I did get an initial email that they had been received. When I checked the status, my state said pending even though my refund had already been deposited in my checking account. I will not use this software again.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Gabriel, CA
Verified Purchase:Yes
Always easy to use. This is about my 7th year in a row with this product and am still very pleased.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
1
In ability to connect your software to my computer
on April 13, 2026
Posted by: DickD
from Aiken, South Carolina
Verified Purchase:Yes
For the second year, I could not file my return normally. I had to give my return to my son who filed in on his computer, I son't think I spoke to a senior advisor, like Jim, as I did last year. I am not sure I will use this program next year.
Pros: Easy to prepare
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Schedule K1 Problems
from Dallas Texas
Verified Purchase:Yes
I have always used the Deluxe version of H&R Block tax software and had excellent results. For the 2025 tax season, this software did not handle Schedule K-1 from Energy Transfer. In particular, I had 16 entries to be input to Box 20. The software would only provide room for 4 entries... and none of them accepted Activity Codes begining with ZZ.
Schedule K-1 is not a simple form to process and this process made it virtually impossible.
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
I bought the software few months ago with great discount.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Heds
from MN
Verified Purchase:Yes
I tried using another program as it seemed cheaper - I was so wrong! HR Block was much better in helping me go through the steps and answer difficult questions.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We’re absolutely thrilled to hear that you had a positive experience with us! Thank you so much for choosing our services, we truly appreciate your business and the opportunity to support you this tax season. We can’t wait to welcome you back again next tax season!
Written by a customer while visiting HRBlock
Posted by: Boojay
from TX
Verified Purchase:Yes
Used HR Block for years with good results. This year had little error with foreign tax entry I had to work around. Everything else work fine.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock