Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
1
Let down by HRBlock
on April 13, 2026
Posted by: River14
from Colorado
I've used HRBlook for years but this year the application is not meeting my needs. The federal tax part of the application had an error that prevented e-filling, okay it happens. This also prevented state e-filing, and the application would not allow me to print state filling from the application.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: GK26
from Minnesota
Verified Purchase:Yes
Very good price, and I am satisfied with the product. I was looking for non-based web product.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 13, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Georgetown, TX
Verified Purchase:Yes
Thought I had filed at the end of return. Oops. Apparently not. Received no notice from IRS that they had received my return. After a few days, went into my return and found several more steps I had to complete before I could file! I do not recall any of these steps when I first did my return. This is not good. I have used TurboTax for 10 years + and thought I I would try yours. Worked very well last year. Not so much this go "round. Where are the warnings "your return is not yet filed" or something like that.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: FoloB2026
from Georgia, USA
Verified Purchase:Yes
The software was unable to import information from previous year's tax input, also information in the software
did easily matched our forms. Much time was wasted just making that what were doing was correct. That should be the activity of the software and that's why we purchased it.
did easily matched our forms. Much time was wasted just making that what were doing was correct. That should be the activity of the software and that's why we purchased it.
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: m899
Verified Purchase:Yes
My favorite tax software, made easy with e-filing option for both fed and state. My taxes are complicated, and I find the format to be reasonably easy to use. I have depended on HR Block for many years.
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Jimjimjimjim
from Richmond, Va
Verified Purchase:Yes
The charges to file the state returns is insulting. We pay enough in taxes not to be charged to file the state return.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for sharing your feedback with us. We understand that competitive pricing is an important part of your experience, and your input helps us identify where we can continue to improve. Please know your voice is heard and appreciated. If there’s anything we can assist with, feel free to contact us at 1-800-472-5625.
Written by a customer while visiting HRBlock
Posted by: TS409
from Stafford, TX
Verified Purchase:Yes
No automatic connection to Merrill. Until it’s fixed, I’m gong with different company
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for your feedback. Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Angrim
from Alaska
Verified Purchase:Yes
The product is simple to use and the AI assistant is very good. The planning section of the product still leaves a lot to be desired in that it lacks provisions for retirement income, social security income, and for seniors (retirees) to effectively use it to determine estimated tax payments.
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock