Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: RPS1949
from Wisconsin
Verified Purchase:Yes
I've used tax software sine 1994 and its improved steadily over the years. This year came off without a hitch and I was very pleased.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Guohong
from NJ
Verified Purchase:Yes
It is truly a pity that Merrill Edge accounts cannot be downloaded.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for your feedback. Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: joetaxguy
Verified Purchase:Yes
This software is getting old. I increasingly have to go into the forms and manually enter data for tax items that should have been included -- for example, regarding deductibility of charitable donations is really clunky. Also the help is sometimes cryptic and does not give enough information.
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5
Overall great.
on April 13, 2026
Posted by: alujatre
Used for several years. Great even when we got a later K-1 and had to amend return.
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
2
Good and Bad
on April 13, 2026
Posted by: Kris 23477
from Colorado
I liked I could prepare my 2025 returns using Win 10 and not have to upgrade to Win 11, like TurboTax makes its clients. However, in H&R, one cannot print more than one copy of a return at any time. And the Colorado No tax on Overtime addition does not come up automatically, you have to override it in the form itself.
I would recommend this to a friend!
Value
2
Response from HRBlockBy Lexis, Social Media Team, April 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Maddoggyy
from Cleveland, OH
Verified Purchase:Yes
Year after year the same problems with your software--1) it will not update Fed & State, even though it goes through the process, and 2) it fails to recognize that I have bought and paid for my state program. Both of these issues require me to contact your service people and go through a "let's try this and see if it works" agonizing process. Even then, the update is good for that call only.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Las Vegas
Verified Purchase:Yes
Reasonable cost for tax software that meets my needs.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: taxno
from Florida
Verified Purchase:Yes
There are always bugs in this software. I really do not like overwritting your answers. Then there was one where you told me to just overwrite the wrong answer.
Checking the downloaded 1099s is a pain. The information check is only checking how well your software copied the files. When thwe are hundreds of transactions especially 1099-B this is a problem. Some of these transactions were either zero gain or loss or they were so small your sofware rounded them to "0". Then the error check comes up with an error and will not accept my saying it is OK. I had to delete these pages completely to work around it. The IRS sent us a nasty letter two years ago because theri information did not match our return; like there were sales missing.
These things make me think of Turbotax
Checking the downloaded 1099s is a pain. The information check is only checking how well your software copied the files. When thwe are hundreds of transactions especially 1099-B this is a problem. Some of these transactions were either zero gain or loss or they were so small your sofware rounded them to "0". Then the error check comes up with an error and will not accept my saying it is OK. I had to delete these pages completely to work around it. The IRS sent us a nasty letter two years ago because theri information did not match our return; like there were sales missing.
These things make me think of Turbotax
Cons: Time consuming, Hard to import documents
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock