Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: SmileMia
from Lynchburg TN
Verified Purchase:Yes
Thie program took you step by step through the process. It was very easy to follow the instructions.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: disapppointed12
from Minnesota
Verified Purchase:Yes
There was no state file fee included as it States when I bought it.
Pros: Easy to prepare
Cons: Time consuming
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Excelsior MN
Verified Purchase:Yes
I have used H&R Block software for many years. I have always found it easy and accurate. However, you could do a better job on the Minnesota Real Estate Tax Rebate form. Having a questionnaire, like most of program, would be better than "just fill out the form below".
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PubliusMM
from OH
Verified Purchase:Yes
I've used HRBlock tax software for a number of years. This current version for 2025 taxes is the familiar interface, so it got me off to a quick start. I like it, for the most part. Some of the inquiry steps are less clear than they could be, but nothing was intolerable.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Gjhj
from Plymouth meeting, pa
Verified Purchase:Yes
I have been using the program for several years. It’s very easy to use and I like the ease of uploading the documents.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: KSheff84
from Middle Tennessee
Verified Purchase:Yes
I have been using your tax software for several years and have no plans to change.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SDBoy
from Minnesota
Verified Purchase:Yes
Overall the program was good. A couple suggestions for improvement.
1. The type is too small to comfortably read. I know my eyes aren't the best, but why don't you have an option to increase the font size. It is a big enough deal (to me) that I'll probably switch to your competitor next year.
2. Provide more detailed instructions. The comments provided about topics were too cryptic; remember, your not dealing with tax preparers, your dealing with people that think about taxes once a year.
3. More info in the "help" feature. Seamed very limited.
4. AI assistance. How much confidence do you expect me to have in help from AI? Where is the AI function pulling it's information from?
1. The type is too small to comfortably read. I know my eyes aren't the best, but why don't you have an option to increase the font size. It is a big enough deal (to me) that I'll probably switch to your competitor next year.
2. Provide more detailed instructions. The comments provided about topics were too cryptic; remember, your not dealing with tax preparers, your dealing with people that think about taxes once a year.
3. More info in the "help" feature. Seamed very limited.
4. AI assistance. How much confidence do you expect me to have in help from AI? Where is the AI function pulling it's information from?
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
Problems with EFile
on April 13, 2026
Posted by: iyugtoighiughoiu
from NY
Needs work on electronic filing. I had a simple K-1 trust with withholding that could not be e-filed. This does not make any sense these programs should be able to handle all the items in K-1 forms without issues.
I would recommend this to a friend!
Value
1
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock