Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,389 Reviews)
Open Ratings Snapshot
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
3 out of 5
3
For the price is good
on April 13, 2026
Posted by: Tax updaye
from North Syracuse NY
Verified Purchase:Yes
There seems to be issues with flexibility and not like turbo tax
Not intuitive and easy to make prior changes like if someone passed
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Still Best Tax Program
on April 13, 2026
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Still.a great program for tax prep. Used it for 20 years. Easy input. Good check for accuracy.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
A good price for Federal and State tax software
on April 13, 2026
Posted by: larry7585
from California
Verified Purchase:Yes
I am glad I purchased the Federal and State tax Software. It helped me completing both 2025 Federal and State returns quickly. The line by line questions and what were needed to fill were simple and understandable. The price of the tax software package was reasonable, but if you have additional income outside of your W2s you will need to purchase their higher level tax software. They do offer one free Federal 1040 electronic filing. You will need to pay for your State's form electronic filing, which really is fair and reasonable or you can mail your state tax documents. I will buy H&R Block tax software for next year's filing.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
RMD question and identity needed by IRS.
on April 13, 2026
Posted by: JAA3
from Texas
Verified Purchase:Yes
I have two comments. Not everyone is required to take minimum distribution otherwise known as RMD. The software does not make the choice clear if you do not have to take the minimum. The second comment is that the IRS requested by letter for more information to identify who I am. I have filed for several years the same way with the same Software. I found this strange, but can only guess that because I changed my pin they thought that was unusual and wanted to double check.
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good With One Annoyance
on April 13, 2026
Posted by: Anonymous
from MA
Verified Purchase:Yes
The software worked as expected and it walked me through the process of doing my federal and state taxes. I had one annoyance: because I am 65 it assumed I was receiving Social Security, but I am NOT. It would not accept that I am not and kept trying to get me fill out a worksheet so I could pay my taxes on the Social Security I am not receiving. There should be a simple opt out button for that so those of us not receiving Social Security don't have to go through this. It was annoying and stressful.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Ease of use.
on April 13, 2026
Posted by: Lazy cat
from Ukiah California
I have used Turbo Tax for the past 23 years. The ease of use with H&B has been outstanding. Sorry I didn't use your software sooner. The format was much easier to read through.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Careful updating during your return prep!
on April 13, 2026
Posted by: Gman316
Verified Purchase:Yes
I had finished my taxes 4 days prior to your last program update. I opened my return for one last review prior to submitting. Might as well update before I do that........Update complete and NO finished tax return!!!
I had to completely start over!
Was NOT happy!
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Good product
on April 13, 2026
Posted by: Anonymous
from TN
Verified Purchase:Yes
Good product. Sometimes could ise more information on interviews.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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