Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,389 Reviews)
Open Ratings Snapshot
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
3 out of 5
3
Some Errors in Program
on April 13, 2026
Posted by: Anonymous
Verified Purchase:Yes
Some errors in program for second consecutive year
Pros: Easy to import documents
Value
3 out of 5
3
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Solid but not spectacular.
on April 13, 2026
Posted by: Baron 11
Verified Purchase:Yes
It does an ok job though don’t expect any insight into how to lower your tax burden.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to Use
on April 13, 2026
Posted by: Anonymous
from Star, ID
Verified Purchase:Yes
Have been using for years. I like how each year I can upliad necessary data from the previous year into the current year program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
No PDF files
on April 13, 2026
Posted by: Stresslady
from Del Rio, Texas
I bought this program for years and was very happy with it until this year when my computer program can't save my returns on a PDF file nor can it print them!!!
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4 out of 5
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Best on the Market!
on April 13, 2026
Posted by: GmaSheila
from Branson, MO
Verified Purchase:Yes
Always a very simple and helpful program! Asks all the right questions. I have never had anything not accepted by the IRS.
Pros: Easy to prepare, Fast
Value
5 out of 5
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
E-filing is Federal only!
on April 13, 2026
Posted by: ZZZZTOP
from Pittsburgh PA
Verified Purchase:Yes
Works well. State tax not being included in the 5 e-filings is not obvious. No apparent way to back out of paying for state once you commit. What use is 5 filings to most people who only file once, using a second filing for state would be beneficial and save money.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Been using your app for 16 years
on April 13, 2026
Posted by: Anonymous
from Mint Hill, NC
Verified Purchase:Yes
Merrill Lynch missing from pulldown list for account download for stocks and such. Why?
Pros: Easy to prepare, Easy to import documents
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
wont buy next year.
on April 13, 2026
Posted by: cookerton
from RI
Wont efile. Get error message software cant connect to internet. Tried on different computers, that had no problem with efile last year. No trouble with software updates, just efile. So I had to scramble April 14 to print and mail. They should give partial refund at least for the postage I had to pay.
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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