Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: Anonymous
from SOUTH DAKOTA
Verified Purchase:Yes
I had to wait until just before the filing deadline to finish my return because some of the updates were not available.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ggbg
Verified Purchase:Yes
Time to get refund is too long for electronic filing.
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California City, CA
Verified Purchase:Yes
I've used this app for years and have never had to complain about it. Its step by step process is easy and simple to follow. I recommend it to even the most inept computer user!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Tax preparer 2025
Verified Purchase:Yes
Overall H&R Block Deluxe is quite easy to use and my data was directly imported from TurboTax, making it a relatively easy and smooth transition. However, I noticed that in many panels, it would be simpler to mention that the situations are RARE so that I do not need to spend time figuring out if the situations really apply to me, and there are many many panels. So it make it a little repetitive and therefore, not user friendly. Nothing there is difficult, but the idea of a software is to make the user handle this already unpleasent tax activity with as little stress as possible.
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Software is a big disappointment now that you have eliminated Merrill Lynch from list of online entry institutions.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ka778
from Norwalk ct
Verified Purchase:Yes
Easy to use. Pulls info from prior year. Help feature works well.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: TXnoTAX
from Keller, Texas
Verified Purchase:Yes
I have purchased the H&R Block tax software for years. The software issues which were not corrected will make me question purchasing the product next year.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TurbovsHR
from Ohio
Verified Purchase:Yes
Switched to H&R Block after TurboTax ended support on windows 10. Seamless transition to port last years TurboTax to the H&R software. I found the software to be easy to use. Very pleased!
I compared my 2024 TurboTax return to the 2025 H&R tax return and found two(2) differences that are puzzling.
1. The 2025 return deducted a late fee for estimated taxes not paid in 2025. I followed the same procedure for paying tax on IRA withdrawal in 2025 as I did in 2024.
2. The H&R Block return for 2025 created an Ohio School District form that stated an expected refund of the tax paid on the 2025 IRA taxes paid. I have never received such a form even though I paid the same tax in 2024. Furthermore I was instructed by H&R Block to manually submit the Ohio district form due to inability to transmit electronically. I received notification from the state of Ohio that the calculation was incorrect and no refund would be approved.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock