Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,389 Reviews)
Open Ratings Snapshot
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
1 out of 5
1
worksheets will not accept my zip codes to enable
on April 14, 2026
Posted by: Boxer99
from delaware
WAS HAPPY UNTIL TRIED TO FILE federal. 5 issues with the program accepting my zip code in my worksheets. still trying to send federal with attempting to correct 6 times.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4 out of 5
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent Software
on April 14, 2026
Posted by: Nicknamely
from St louis
Loved it. I would like to have line numbers while filling in the form. It would also be helpful to have duplicate data input notification or alert.
Pros: Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
GREAT TOOLS EMBEDDED INTO SOFTWARE TO PREVENT ERRO
on April 14, 2026
Posted by: JANSMAN
from TX
THIS YEAR I USED THE H&R BLOCK DELUXE SOFTWARE ... IT WAS EXTREMELY HELPFUL & EZ TO USE AND PROVIDES YOU WITH THE PEACE OF MINE THAT A TRUSTED TAX PLATFORM HAS YOR BACK
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
User interface needs work
on April 14, 2026
Posted by: Liberty216
from MD
Verified Purchase:Yes
I began using this app a few years ago because it was cheaper than Intuit's Turbo Tax. This product feels disorganized and clumsy compared to Turbo Tax. The app needs more information and help for some of the required inputs. I was not able to go back and change some of the prior selections. Final review of my return found a couple of questionable data points but would not allow me to change them.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Sierra, Social Media Department, April 15, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Hidden fee
on April 14, 2026
Posted by: NotFair
from Washington
Verified Purchase:Yes
I brought federal +state but not aware of state efiling needs to pay additional fee.
Pros: Easy to prepare
Value
2 out of 5
2
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R Block is the Most Thorough Tax Program
on April 14, 2026
Posted by: therdeb55
from Goldsboro, NC
H&R Block is the most meticulous tax program. It's very comprehensive, whereas some of the other programs seem to be a little too general. The addition of AI Tax Assist this year is a plus.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
generally very good tax program
on April 14, 2026
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Something that should be implemented is for the user to enter ALL family members information on the same return with all their information. The program then should be able to tell the user the best way to file for everyone. Who should file separately, who should be a dependent, etc. As it stands, the user has to run through various scenarios and create multiple returns accordingly. This is very time consuming.
I would recommend this to a friend!
Value
2 out of 5
2
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Keep using it year after year
on April 14, 2026
Posted by: Poster
from Austin, TX
Verified Purchase:Yes
Been using your version for years, and it keeps getting better.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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