Quick and easy to use. Made doing the return very simple and straightrforward.
Pros: Easy to prepare, Fast
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Generally reliable and easy to use. Some things I end up having to figure out for myself.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Good value. I wish there was better descriptions of some of the items.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I've used this and its predecessors for many years. It is very straight-forward and easy to use and seems to have all the bases covered for my situation (home owner, work provided retirement, etc.)
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Been using your software for many years. Always a 5-star review, except this year there was a rare issue. Data kept jumping to different places (ie. interest numbers moving from bank A to bank B).
I started a new return, re-entered the data and everything was fine.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I was never able to e-file my taxes because they kept being rejected (10 times!) I got a message saying that Payers Name and ID number from Form 1099R doesn't match Payer ID in the IRS Records. It matched the forms we got though. i tried the help line but they said that help was offered only taxes were submitted, but mine couldn't be submitted because they were rejected (10 times!). I don't know if it was a software glitch or not. I ended up printing and mailing my returns. I will never use this program again!!
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 15, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.