Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,389 Reviews)
Open Ratings Snapshot
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Quick and easy
on April 14, 2026
Posted by: staninnc
from Chapel Hill, NC
Verified Purchase:Yes
Quick and easy to use. Made doing the return very simple and straightrforward.
Pros: Easy to prepare, Fast
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
HR review
on April 14, 2026
Posted by: Anonymous
from MD
Verified Purchase:Yes
I am using this product for several years and am so happy with it.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, April 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Generally reliable.
on April 14, 2026
Posted by: Ukula7
Verified Purchase:Yes
Generally reliable and easy to use. Some things I end up having to figure out for myself.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on April 14, 2026
Posted by: Bagger 03
from Harrison, MI
Verified Purchase:Yes
Simple and easy to use. Walks you thru every step.
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, April 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good Value
on April 14, 2026
Posted by: Minnesota retiree
from rochester, MN
Good value. I wish there was better descriptions of some of the items.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use and complete
on April 14, 2026
Posted by: cirdan63
Verified Purchase:Yes
I've used this and its predecessors for many years. It is very straight-forward and easy to use and seems to have all the bases covered for my situation (home owner, work provided retirement, etc.)
Value
5 out of 5
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Rare issue this year, but got it to work.
on April 14, 2026
Posted by: Anonymous
from Reno, NV
Verified Purchase:Yes
Been using your software for many years. Always a 5-star review, except this year there was a rare issue.
Data kept jumping to different places (ie. interest numbers moving from bank A to bank B).
I started a new return, re-entered the data and everything was fine.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
KEPT GETTING REJECTED! COULDN'T E-FILE
on April 14, 2026
Posted by: SADLY NOT WORKING
from Somers Point NJ
I was never able to e-file my taxes because they kept being rejected (10 times!) I got a message saying that Payers Name and ID number from Form 1099R doesn't match Payer ID in the IRS Records. It matched the forms we got though. i tried the help line but they said that help was offered only taxes were submitted, but mine couldn't be submitted because they were rejected (10 times!). I don't know if it was a software glitch or not. I ended up printing and mailing my returns. I will never use this program again!!
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Sierra, Social Media Department, April 15, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
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