I've been using H&R block for 10 or more years. It's gotten better and easier to use every year. It has good explanations on why it's asking me, and I like it double checks my filing before I send it in. I expecially like the ability to keep a pdf copy electronically, and the 5 free online filings. My wife and I are one, my two sons and their partners are one, and my daughter is the 5th. I like it import my data from last year, and electronically import W2's and other financial data.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
This program gave me an incomplete address to mail my Iowa state return. My Post Office told me that a street address or a box number was required to mail. This is an issue that should be fixed in your Step 3 . Mail the return instruction on the checklist COVER PAGE.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
been using for multiple years. I wish I could record self-employed health insurance premiums without having to override. I WOULD LIKE TO E-FILE SOME DAY.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I like the software but getting charged twice for the state return stinks. The states not "sent" until the federal is accepted. My federal was returned for a typo and after correcting it, I was charged to file the state again
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
AFTER HITTING THE ACCURACY CHECK, I COULDN'T CHANGE ANYTHING IN THE PROGRAM AND IT WOULDN'T LET ME E-FILE.
Value
3
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.