I was unable to e -file as program wanted state tax info which was not applicable as live and work in Nevada. Kept showing error, suspect since my company headquarters was in N.J. I now have to wait months to get my refund .
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I used the software for the first time because turbo tax was no longer available for windows 10 and my computer was too old to update to windows 11. VERY glad your product was still available for windows 10 and worked great. Please continue to offer your services for windows 10 for those of us who don’t want to throw away a perfect computer
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Been using this software for at least 8 years. Easy to update, Easy to use. Excellent explanations for all entries and excellent software support.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
I"VE BEEN USING H&R BLOCK FOR THE LAST TEN+ YEARS. IT USED TO BE SIMPLE AND ENJOYABLE . NOW IT'S CONFUSING AND STRESSFUL TO USE IT... PLUS THE COST HAS GONE UP WITH LESS IMPROVEMENTS..I MAY HAVE TO TRY TURBO TAX NEXT YEAR..
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund, Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I like that it checks my entries against last year's return which ensures me that I haven't overlooked anything.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
I bought the software from eBay, everything is great except the code doesn’t work. It’s bad when time is essential.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Mostly good. It could be improved for the more advanced items like 1256 trades and calculating underpayment penalty. Most areas have interviews to help you complete them but not the two above areas.
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I continue to buy H&R Block’s Federal & State tax programs because they are easy to use and accurate.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We’re absolutely thrilled to hear that you had a positive experience with us! Thank you so much for choosing our services, we truly appreciate your business and the opportunity to support you this tax season. We can’t wait to welcome you back again next tax season!