Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,389 Reviews)
Open Ratings Snapshot
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Easy to use and understand all the explainations
on April 14, 2026
Posted by: Anonymous
from Conway, Arkansas
Verified Purchase:Yes
i am confortable to complete my return and learned how you calculate the tax behind the scene.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
deteriorating
on April 14, 2026
Posted by: Bloch21117
from Maryland
Have used for decades, it just throws more phantom errors each time and the usability never improves, especially when dealing directly with forms,
No, I would not recommend this to a friend.
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good software
on April 14, 2026
Posted by: DBerr
Verified Purchase:Yes
It's very good. Still challenging to find specific answers to certain questions sometimes, but I did manage to figure out everything I needed to know.
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Buggy
on April 14, 2026
Posted by: bill2526
from Ohio
I have used this program for several years, but had several problems this year.
Machine was Win 11 with 16 gig. I had several times when the program locked up. Even to the point of having to kill power and restarting. It also refused to efile for so called missing data on a 109 9 R which apparently isn't requires in the state of Ohio.
Pros: Fast
Value
4 out of 5
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Awesome statics that help us all out with greatnes
on April 14, 2026
Posted by: Anonymous
from Chesterfield, Virginia
Verified Purchase:Yes
This program help my family to process without any mistakes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Good Stuff stays around!
on April 14, 2026
Posted by: HMJTD
I have used HR Block for years, I tried another competing program but have stayed with HR because of their thorough explanations and clarity to meet most any need.
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great program
on April 14, 2026
Posted by: Anonymous
from southport, nc
Verified Purchase:Yes
Been using tax program for 20+ years and never had a problem. Easy to use and always accurate.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
substandard
on April 14, 2026
Posted by: Aleric
from louisville ky
Verified Purchase:Yes
NOT as good as it should be. I had to hand enter most of the information. To correct something you have to reapprove everything I previously did multiple times.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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