Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
3
Used it for over 10 plus years
on April 14, 2026
Posted by: Trazmo
from Washington state
Everything was great except one major issue this year. I could not import my Merrill Lynch information as in the past which led to hours of data input. Fidelity and EJ still worked fine. No notice was given regarding this change and I found out only after buying the program and trying to use it like the many times in the past. I may have to switch to Turbo Tax which works with Merrill Lynch import.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Whydoineednickname123
from Colorado
Verified Purchase:Yes
Paying by credit card to the fed was confusing. I paid by credit to file to state and understood that. Paying by credit card to the fed should immediately take you to the site. Why do I need a nickname to submit this
I would recommend this to a friend!
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Berkeley Lake, GA
Verified Purchase:Yes
Excellent tax software. I have used it for over 10 years.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Yes, I have used H&R Block for over 10 years. It works and fills the details in correctly. I have a lot of investment transactions (200+). It is easy to import from my broker, but the program makes me verify every single one of them. I have to click on each one, verify the details, and get back to the main page, and scroll down to find the next one, 200+ times. This takes literally hours for me to do it. That's the most frustrating part of the program, and I have left comments for a couple years now on this inconvenience. No fix to this. Maybe I'll try something different next year.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pawtucket RI
Verified Purchase:Yes
Fast and hassle free to use. Instructions and guidelines clear and concise.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DJJ Guy
from St paul minnesota
Verified Purchase:Yes
This program worked well but it did give me an option to receive. My federal refund as a check which is no longer allowed. It took quite a while to get it sorted out and switched over to direct deposit after receiving a letter from the IRS. This also caused a delay in receiving my refund. The program should have given notice that that option wasn't available rather than offering it.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: gag myself with a spoon
from Minnesota
Verified Purchase:Yes
You suck at software design. I will never purchase your crap again
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NC
Verified Purchase:Yes
I’m buy this program every year. It truly takes the pain out of doing taxes!
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We’re absolutely thrilled to hear that you had a positive experience with us! Thank you so much for choosing our services, we truly appreciate your business and the opportunity to support you this tax season. We can’t wait to welcome you back again next tax season!
Written by a customer while visiting HRBlock