Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
4
Still some bugs...
on April 15, 2026
Posted by: sadlerjon
from Richmond, VA
I have used HR Block for years and this is the first time that my return was rejected by the IRS. After some "looking through" the Rejection report, I found that the software had not filled in many of the questions in Form 8936 Schedule A Part IV. After filling the missing items, I resubmitted my return successfully.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
1
Useless
on April 15, 2026
Posted by: TryTurboNextYear
from Houston, TX
Unless your return is extremely basic, this software is useless. Should be able to input figures right off of the 1099s and K-1s without questions that go beyond those. Keep getting messages that I need to read IRS forms and follow their instructions. Really? Why do I need your software then? I filed an extension and will have to hire a tax pro to do what I assume is fairly pedestrian, but beyond my knowledge of the questions asked in this program.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Santa Paula, CA
Verified Purchase:Yes
The software was easy to understand, prepare the tax returns and file electronically.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
check tin numbers twice
on April 15, 2026
Posted by: met1
Had problems with filing because of tin number was not flagged by program.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Louisville, KY
Verified Purchase:Yes
I've used the downloaded software for several years now and It's been great every time (no audits). I get my refunds back really quick, and e-filing and excepting is so quick and easy. I will be acquiring the software next year most definitely.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Kev48
from Denver Colorado
Verified Purchase:Yes
Easy to use. Clear explanation and detail of tex credits, forms and other info.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: COCheng
from Diamond Bar, CA
Verified Purchase:Yes
I've been using this software for almost 10 years, so I should give it five stars. But this year, after I filed my taxes, my file disappeared and I can't find it anywhere. I don't know where the problem is? My work was no different than usual.
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: MikeA333
from American Fork, UT
Verified Purchase:Yes
Program failed to total sums on 1099-B forms. Tried multiple times to get HRBlock to correct. Took many weeks of claiming it was a problem with the form upload. Finally they fixed the program problem just a few days before the filing deadline.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock