Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: Used Before
from Upstate, NY
Verified Purchase:Yes
The AI help is pretty useless. It could not answer the most basic questions that I had. I ended up using ChatAI and Google to answer most of my tax questions. The software was complete way to late in regards to filing date- Late March before I could file.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Joint 2025
from Georgia
Verified Purchase:Yes
we have used H&R Block software for our federal and state tax filing requirements for several years now. we have not seen the need to go elsewhere.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Bross1995
from Maine
Verified Purchase:Yes
The H&R tax software makes doing your taxes very easy. Has all the information you need to get them done right
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tam62
from FL
Verified Purchase:Yes
Very good software, easy to use. Guides you thru all aspects of Tax Rules.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
So-so, easy to use, but excessive income inclusion
on April 15, 2026
Posted by: Subtlestang
Verified Purchase:Yes
Other tax software gives a completely different result, ending with H&R Block giving a
lower refund on federal and state, taking unnecessary. State tax refund should not have been figured in as income on my return.
lower refund on federal and state, taking unnecessary. State tax refund should not have been figured in as income on my return.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Dawei
from DC area
Verified Purchase:Yes
I continuely used for over 10 years, this software meet all my expectations.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bob4455
from Florida
Verified Purchase:Yes
I have been using H&R Block Deluxe Software for several years, and intend to use it for several more. I especially like the feature that allows me to download brokerage house information directly onto the tax form.
Pros: Easy to import documents
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Lars42026
from Maryland
Verified Purchase:Yes
This year’s software was buggy. Several times it replaced the payer’s name on the first 1099 I entered with the name from the second after I was done entering 1099s. It also deleted box 1 on a w-2 and in one case replaced box 1 on the first w-2 with the amount from box 1 on the second w-2 I entered. In each case I caught the buggy swap through error check or because the refund amount changed suddenly without explanation. Like I said, I found this year’s version buggy. Never experienced that in the past.
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock