Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,389 Reviews)
Open Ratings Snapshot
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Thumbs up!
on April 15, 2026
Posted by: Anonymous
from NJ
Verified Purchase:Yes
Great way to get through the pain of filing! Both Fed and State went smoothly. Thx!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
WORKED
on April 15, 2026
Posted by: Ninja9
from Texas
Verified Purchase:Yes
Worked as advertised. Review process flags even the smallest questionable item.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Couldn't be easier
on April 15, 2026
Posted by: John0629
from Cartersville, GA
Verified Purchase:Yes
This application is so easy to use. I gather all my records and documents, and it steps me through entering everything, in a logical sequence. I can stop and resume the sequence any time. It handles every tax situation that I have.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Could be better
on April 15, 2026
Posted by: Anonymous
Verified Purchase:Yes
Going through this program seemed harder to me than it has in the past. In the AI Help assistant didn’t help. It only answers general tax questions I guess. Specific questions like where do I enter information from a pension it said it couldn’t help with that kind of question? I was able to import Needed forms, but then had to go back and review review confirm several entries and save after each one to pass the final review that did not seem necessary
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Ripogf
on April 15, 2026
Posted by: Noyb92
from Phx AZ
Verified Purchase:Yes
I bought the program in an office store AGAiN and it never loads onto my computrt so I have to buy it online...charging me twice.
Pros: Easy to prepare
I would recommend this to a friend!
Value
2 out of 5
2
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Loyal customer for many years
on April 15, 2026
Posted by: scott161
from Hellertown PA
Verified Purchase:Yes
I could not remove the imported 2024 1099R from the PA return after it was transferred to the PA return. After starting over, I imported the 2024 return, removed the 1099R, transferred to PA, then both returns were filed without errors.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
odd features=or lack of features
on April 15, 2026
Posted by: prof10
from DC
Verified Purchase:Yes
For some reason, the program wouldn't let me e-file my state tax return. Apparently the program was not set up to accommodate certain types of interest income. Wierd.
Cons: Hard to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Faulty software
on April 15, 2026
Posted by: LoyalCustomer10y
from Houston TX
Verified Purchase:Yes
It did not work, and the import mistake from your 2024 software led the IRS notice. Plus your CSR refused to knowledge it as technical bug in the software.
Pros: Fast
Cons: Hard to import documents
Value
1 out of 5
1
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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