Great way to get through the pain of filing! Both Fed and State went smoothly. Thx!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Worked as advertised. Review process flags even the smallest questionable item.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
This application is so easy to use. I gather all my records and documents, and it steps me through entering everything, in a logical sequence. I can stop and resume the sequence any time. It handles every tax situation that I have.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Going through this program seemed harder to me than it has in the past. In the AI Help assistant didn’t help. It only answers general tax questions I guess. Specific questions like where do I enter information from a pension it said it couldn’t help with that kind of question? I was able to import Needed forms, but then had to go back and review review confirm several entries and save after each one to pass the final review that did not seem necessary
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I bought the program in an office store AGAiN and it never loads onto my computrt so I have to buy it online...charging me twice.
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I could not remove the imported 2024 1099R from the PA return after it was transferred to the PA return. After starting over, I imported the 2024 return, removed the 1099R, transferred to PA, then both returns were filed without errors.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
For some reason, the program wouldn't let me e-file my state tax return. Apparently the program was not set up to accommodate certain types of interest income. Wierd.
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
It did not work, and the import mistake from your 2024 software led the IRS notice. Plus your CSR refused to knowledge it as technical bug in the software.
Pros: Fast
Cons: Hard to import documents
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.