Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: tonymister
from Travelers Rest, SC
Verified Purchase:Yes
Like the carryover from one year to the next for stock losses
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: menace951
from minnesota
Verified Purchase:Yes
It was easy for me to load software and import the previous years tax form. Everything went smoothly. I hope i did everything correctly.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Nuke007
Verified Purchase:Yes
Better than TurboTax. For some reason on my Mac I have to click on a very specific part of the button for it to work.
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: DAB091954
from 27526
Verified Purchase:Yes
Good except my scheduled payment to IRS was never processed...set up in tax pkg but never was processed....had to manually pay online at irs website....
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Saltaway
from CT
Verified Purchase:Yes
I have always used another tax software. I found HR Block cumbersome to navigate, hard to get an explanation of what was to be filled it, very hard to send somewhere to print the return.
The script fonts were too light a color and too small to read easily, and no apparent way to make the writing darker and bigger.
Not happy.
The script fonts were too light a color and too small to read easily, and no apparent way to make the writing darker and bigger.
Not happy.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: OldBoy
from Unadilla, Ga
Verified Purchase:Yes
I've been using H&R Block for the pass 5 years or more. No problems with the software or down loading. The software is ez to follow. Price is not to bad.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Kitchenchemist
Verified Purchase:Yes
I was so confused this year. The flow was off and the definitions were not clear. Got error messages but not helpful where errors were. No indication whether future updates would impact outcome.
Cons: Hard to prepare
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
1
Declining qualilty
on April 15, 2026
Posted by: doug98
from Tulsa, OK
I have used H&R Block software for at least 10 years. The product quality has dropped noticeably this year. The Help function is nothing other than a link to a bot search feature that seldom provides the answer needed. My Federal return was rejected on efile due to a feature on form 5329 that you claim to support. There was zero help on why this occurred and I ended up having to file by paper both Federal and State so I spent money for efile that you did not deliver on. I will be searching for other products next year.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock