Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: mcmcsm
from Abilene, TX
Verified Purchase:Yes
I have been using H&R Block tax software for many years now. It takes you through the step by step interview process, while providing sufficient explanation and resources to answer the questions. Frequent updates keep the program current with the ever-changing tax laws. Great program, highly recommend.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: KISS24
from Midwest
Verified Purchase:Yes
Overall happy with the product. I do my elderly mother's taxes and she qualifies for homestead exemption but her not paying property taxes is always flagged. Would be nice if you factored in whether or not a senior qualified for homestead exemption.
Pros: Easy to prepare
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
I've used H&B Deluxe for years and it has been very easy and thorough. I would like to have an option to enter all W2s, 1099Int. and 1099Rs and 1099B before going through the interview process.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Minnesota Dave
from Saint Paul, MN
Verified Purchase:Yes
Good value when compared to Turbo Tax. Could do a better job of carrying over info from Federal to State. Only real complaint is no backend reporting to help understand the final tax calculations. You just get a number and hope it is right.
Would be great if a simple tax summary (for Federal only) was available such as $ Ordinary Income = $ tax, $ Dividends = $ tax, $ Capital Gains = $ tax, etc. List Gross Income and list of deductions and credit. That data is all there, just need to organize and provide a summary.
Would be great if a simple tax summary (for Federal only) was available such as $ Ordinary Income = $ tax, $ Dividends = $ tax, $ Capital Gains = $ tax, etc. List Gross Income and list of deductions and credit. That data is all there, just need to organize and provide a summary.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Kid2026
Verified Purchase:Yes
Easy product to work with from load to acquiring current updates to use and e-file.
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
The basics are good, Wages, Social Security, interest, dividends, deductions. I was unimpressed and felt stranded by its lack of ability to handle the sale of an inherited house. There was no guidance on where to enter the information from a Form 1099-S for the sale. There was only limited help in handling the codes for adjustments on a Form 1041 K-1 related to the sale. It was also frustrating to have little help in filling out a 2210 for uneven income related to a potential penalty for underpayment of estimated taxes. I pay HR Block for help and guidance through the tax return; not to in a confusing way tell me to “go open the form, figure it out and then come back to the interview here”. I’ve used HRB software for many years and 2025 was the most frustrating tax season I’ve ever had.
Cons: Hard to prepare
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
1
Scamme Charging multiple times for tax rejection
on April 15, 2026
Posted by: Nks tax service
from Sacramento
Charging multiple times for tax rejection it charged me 5 times for 2 taxes. Scammers
No, I would not recommend this to a friend.
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kimo412
from Pittsburgh, PA
Verified Purchase:Yes
Coming over from TurboTax after the discontinuation of It's Deductible and purchased the Deluxe + State. It did my taxes effectively but the interface needs lots of work. Clunky when switching between the interview and forms and often difficult, and sometimes impossible, to trace where a number is a form is traced to.
Dedcution Pro is useful and appreciate that it's integrated but could use more categories (suggest using the It's Deductible template that's not being used anymore!). Would be great to have Dedcution Pro pulled out and integratabtle so that deductions can be entered all year long and imported into the tax software (again, like It's Deductible used to perform).
Not nearly as polished as TurboTax but more affordable. Since I rely upon deduction tracking, I'm on the fence as to whether I'll come back for 2026 taxes.
Pros: Maximizes refund
Cons: Time consuming
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock