Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: Anonymous
from akron ny
Verified Purchase:Yes
easy to use and thorough. Makes efile a piece of cake. updates year to year easily
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Quite lousy
from Colorado
Verified Purchase:Yes
Clunky interface. Colorado state return unable to handle 5C forms. Feds rejected my return. I bought Turbotax and redid everything.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
Please add non-AI tax support
on April 15, 2026
Posted by: Sam_B
from TX
HR Block needs to add live tax support so you can discuss the issues you come across. AI tool simply does not cut it. Thanks.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Works good, but the UI/UX could use a refresher
on April 15, 2026
Posted by: dave0783
from Grand Island, NY
Verified Purchase:Yes
The interface is very dated, although it does work well. My biggest complaint this year was that my taxes were rejected and I was not given a clear reason as to why. The program told me that one of my dependents was already claimed, but did not tell me which one, making it extremely difficult to correct the problem. We were able to contact my wife’s ex to find he had claimed her daughter, but this should have been much easier to resolve.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: crh47
from SC
Verified Purchase:Yes
Switched from a competitor and very happy with the change. Although I started from scratch, the operational format was much friendlier and helpful.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: WCA in MN
from MN
Verified Purchase:Yes
Your Minnesota state tax forms could use a lot better explanation in several areas (particularly regarding investment reporting).
I would recommend this to a friend!
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: yonyon
from VA
Verified Purchase:Yes
Everything is great except I was charged twice for e-filing a state tax.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 16, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: lgilbralter
Verified Purchase:Yes
Converted from Turbo Tax. 2025 tax return is the first year with H&R. Needs refinement. Lots of amateurish design. For example, if you import a 1099-B, and then the 1099 is adjusted by the brokerage and you import the updated form, HR doesn't update the prior data, it adds the 1099 as a new 1099, double counting your DIV, INT CAP G/L, etc info. The program should replace the old 1099 data. I bet a lot of people have over-reported their income because of this. Lots of other annoyances with the ease of navigation. There needs to be a much better high level summary of your tax return where every item of income, expense, credit, etc, has a link to the underlying data input. There are piece-meal summaries (Income, deductions) but it really should be so much better.
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock