Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: Syds
Verified Purchase:Yes
Software constantly changed the figures we entered. No phone support to help.
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
I have used H&R Block programs for several years and have always been satisfied with the clear directions on filling out the forms and also the successful filings for every one of those years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ArtDear
from LIncoln CA
Verified Purchase:Yes
I have used H&R Block Software since it was available many years ago. It is great.
Pros: Easy to prepare, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Sonia, Social Media, April 17, 2026
Thank you for the 5-star rating. We appreciate your business and thank you for the valuable rating!
Written by a customer while visiting HRBlock
Customer Rating
1
Buyer Beware
on April 16, 2026
Posted by: MB20171
from Virginia
I have been using H&R Block tax software for many years, and I found the 2025 version disappointing. I have over 35 years' experience as a tax attorney and CPA and discovered several problems with the tax software, including (1) not carrying over U.S. residency from prior year thereby causing ineligibility for the earned income tax credit, (2) incorrectly calculating net investment income tax, (3) referring to worksheets that do not exist, (4) providing unclear instructions and support for reporting passive losses, and (5) providing no support for investments in qualified opportunity zones.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JB9876
from Md
Verified Purchase:Yes
I have been using a different tax app for many years. Their price had gone way up, so I decided to try a new program. H&R wasn't easier to use. The program was sure how some 1099 monies should be declared and on which form. Repeatedly came around with same questions about that. Looked back at old tax program and used those as an guide.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lake Worth, FL
Verified Purchase:Yes
Doing taxes is greatly simplified and with the built in audits should be trouble free. Also the tutorial nature of the product assures a complete tax return thru promts and questions about income and deductions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mark Bradburn
from Topeka, KS
Verified Purchase:Yes
I have used H&R block software for several yeas. there are 3 things that I feel should be changed. one that has been across years and one that was broke in an update this year. the other was the first time I attempted to use it.
1. the size of the application is "fixed". I have more space on my monitor but the actual size of the application is locked. Then you put your form in a small box within the application. The size of the text in the form can be changed. However, it quickly goes beyond the size of the space allocated to it. A very poor design. If it remains this way next year you can expect to lose a customer.
2. In an update this year you "fixed" the brackets on the amount owed,. Unfortunately, that makes the value the inverse of what it should be based on the text of the field. Someone didn't properly test the changes before it was "updated". Poor testing and quality control. I wonder what else is wrong that I can't see in an application that I am trusting to do my taxes!
3. The "planning" portion. I was going to use your software to print the estimated tax forms for 2026. There was zero help for doing that. While it appeared that was a possibility by the questions, it didn't.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago, Illinois
Verified Purchase:Yes
I use this product every year to prepare my income tax.
Pros: Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock