Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: Jeffee
from SC
Verified Purchase:Yes
It's been great to use for many years: thorough interview, comprehensive calculations and easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Austin, TX
Verified Purchase:Yes
There were serious bugs and errors int his year's release that went unfixed. I continued to check for updates to download the latest version hoping it would be addressed but it never was. This included the program changing the name and birth dates of your dependents after saving and the program changing the name and details of your W2. I've been a customer since 2011 but I'm absolutely done. Last year - the program was the slowest of all the major tax software to update the electric vehicle credits so this is a two year trend of it being the worst tax software on the market. Don't buy it.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: AL guy
from Alabama
Verified Purchase:Yes
I moved from Florida to Alabama mid year. The state program did not make it easy to do a partial year. I had to do significant research to figure out why my state return kept getting rejected.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 21 taxpayer
from Spring, TX
Verified Purchase:Yes
We have been using H & R Software for many years now and are completely satisfied.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: NoviceTaxPreparer
Verified Purchase:Yes
Great program and easy to walk through. You definitely pay for the all the extra wizards, features and submissions.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Early releases are full of problems. Users are the testers. What should be simple data values are not coded as its intened for use. Software development is problematic overall. Please pay actual users to test this. I've been a user for 20 yrs. Last 3 yrs has been the worst.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 65Chris65
Verified Purchase:Yes
I’ve been using this software for many years. Very easy to install on my computer, and it takes you through the questions with ease. Our tax return is not very complex, and this is the perfect product to get it done. E-filing is effortless.
Response from HRBlockBy Max, Social Media Team, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Cranky old man 2
from Minnesota
Verified Purchase:Yes
You would get a 5 star if you stop trying to upsell me while I'm using your product and stop marketing to me after I purchase it. I quit using Turbo tax years ago because of the upselling during use and now I see you picked up that bad habit now that you are together. And I keep getting emails to purchase your product long after I purchase it.
Pros: Easy to prepare, Easy to import documents
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock