Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,389 Reviews)
Open Ratings Snapshot
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Easy Peasy
on April 16, 2026
Posted by: Anonymous
from Rochester, Ny
Verified Purchase:Yes
Taxes are a pain. The HR software takes you through step by step. Handles all the 1099's and itemizations, well.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Needs improvement.
on April 16, 2026
Posted by: Anonymous
from Hatfield, PA
Verified Purchase:Yes
My entire tax preparation was somehow corrupted when fixing identified issues near the end of the work. I had to delete and start over.
The IRS requirements are handled poorly. I needed an IP Pin although the ones we both received from the 2024 tax return should have been active. Suggest these tasks be completed up front.
Pros: Easy to prepare
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on April 16, 2026
Posted by: rkst
Verified Purchase:Yes
made filling out my return quick and easy to u derstand
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Harder, not as smooth as TurboTax but Windows 10
on April 16, 2026
Posted by: Brooke Another
from Ohio
Verified Purchase:Yes
Forced to switch from long time use of TurboTax because they no longer supported Windows 10.
Found it clunkier and not as slick/smooth to use but still workable.
Switching between question format and forms, back and forth, not as smooth.
Terrible interface for dealing with dividend foreign stock tax credit - almost had to give up.
Also unable to import smoothly from Schwab.
Workable - just OK.
I would recommend this to a friend!
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Good - if you don't have any issues
on April 16, 2026
Posted by: Waba Z
from Chicago, IL
Verified Purchase:Yes
The 'in app' cost seems like a money grab, after the application checks for accurancy, the resulting issues are clumsy and lack direction for the user sending them to the 'Google sphere' for help hoping others had similar issues.
Pros: Easy to prepare, Easy to import documents, Fast
Value
3 out of 5
3
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Meh. Works. Easy “year-to-year”
on April 16, 2026
Posted by: Stopbeingcheap
from Buffalo NY
Verified Purchase:Yes
UPDATE YOUR PRODUCT. Using the “same” dated software with no enhancements year-after-year is obvious that Profits are being put above customer experience
Value
3 out of 5
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
More buggy than previous years
on April 16, 2026
Posted by: KevMI
from Michigan
Verified Purchase:Yes
Functional, but buggy and does not handle K-1 schedules very well
Pros: Fast
Cons: Hard to prepare
Value
2 out of 5
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Accurate
on April 16, 2026
Posted by: Anonymous
Verified Purchase:Yes
I like the ability to e-file. I created an Excel spreadsheet to track tax requirements throughout the year and check my workbook against Block's software. Changes to Schedule D were noticed through the Block software.
Pros: Easy to import documents
Value
4 out of 5
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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