Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
1
Save Your Money!
on April 16, 2026
Posted by: FeelingCheated
from Indiana
This is the worst tax prep software I've ever used. Things were not explained clearly and to find more information, one must navigate away from the preparation page and try to remember the instructions when they return. I eventually abandoned my work and filed on FreeTaxUSA.com
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Granite Falls, NC
Verified Purchase:Yes
Good program … hard to navigate and locate a specific place in the interview once you have moved on
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Benji 1
from Oklahoma City, OK
Verified Purchase:Yes
I have used H&R Block Tax Software for at least 10 years and have found it to be reliable and accurate to prepare and file my returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
Very good program! Have used this for over 10 years
Pros: Easy to prepare
Cons: Hard to import documents
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mississippi
Verified Purchase:Yes
Have used the product for a number of years and have always been satisfied
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Font too Small
from NY
Verified Purchase:Yes
Contents is grawing and good. However, your software has one huge major issue in terms of user friendly policy. The font in your software is too small and hard to read. There is no way to make it bigger. If I set change of window font size to read, software cuts on right side and no help. So, I use high number of reading glass each time. Please fix this.
Pros: Easy to import documents
Cons: Hard to prepare
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NY
Verified Purchase:Yes
Overall good experience.
Some glitches when filed two state returns. For example, my IT-112-R for NY was not properly filled by the software and got rejected by NY. The fix is not difficult but should be done by software automatically. Capital loss in NJ return cannot be handled so I have to paper file by mail.
Some glitches when filed two state returns. For example, my IT-112-R for NY was not properly filled by the software and got rejected by NY. The fix is not difficult but should be done by software automatically. Capital loss in NJ return cannot be handled so I have to paper file by mail.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Blazer95g
Verified Purchase:Yes
Easy to work with, the software cost is getting a little high.
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock