Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,389 Reviews)
Open Ratings Snapshot
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Repeat user
on April 16, 2026
Posted by: Stuart808
Verified Purchase:Yes
I use this software every year and it's a seamless transition year to year.
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Direct deposit info not copied to CA state forms
on April 16, 2026
Posted by: John11111
Verified Purchase:Yes
i entered my bank rtn and account number for direct deposit prior to efilng my federal tax forms, then i printed my California state tax forms to mail it in and saw that bank rtn and account numbers were not on the state forms. i was never asked during the state interview to enter this info or carry it over from the federal forms. i assumed it would be carried over. i don't appreciate it not being carried over, not being asked in the interview, having to hunt down the check box in a obscure background sheet to enable this information to be inserted into the proper location on my state form, wasting my time or wasting my paper
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Ok, but…
on April 16, 2026
Posted by: Anonymous
from Portland, Me
Verified Purchase:Yes
Ok, but more difficult to research specific problem tax issues than some other resources.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Trustworthy software; have used it many years.
on April 16, 2026
Posted by: Grandma Gayle
from WNC
Verified Purchase:Yes
I purchased the software last fall and was nervous about finding the link information and completing the download. The download went smoothly. I was able to do that and complete my federal and state returns in one morning.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Federal and State Review
on April 16, 2026
Posted by: jimp22ss
from New Hope PA
Verified Purchase:Yes
Prompts and individual section guidance was great.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
i rely on this program every year.
on April 16, 2026
Posted by: Vince555
from Fenton, MO
Verified Purchase:Yes
Just answer each question posed by this software, and it takes you to a reliable and successful conclusion. I never need to hire a tax professional.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Don’t use
on April 16, 2026
Posted by: Baddy
from Midwest
Verified Purchase:Yes
Horrible software with no support. Their AI was useless
Cons: Time consuming
Value
1 out of 5
1
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
It works like I expect it to.
on April 16, 2026
Posted by: CS4404
from Texas
Verified Purchase:Yes
I have been using H&R software for several years and have never had any issues completing my taxes. My return is not complicated so it’s easy to complete. Never been audited.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5 out of 5
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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