Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Posted by: User today
Verified Purchase:Yes
Great software. I have used it for years and have been very happy with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: C141
from Ponte Vedra, FL
Verified Purchase:Yes
Super easy to complete Federal and State income tax returns. New AI Help feature answers tax questions quickly and accurately! Extremely pleased with H&R Block deluxe software!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: funny1
from Jacksonville florida
Verified Purchase:Yes
Awesome material software to help you do for free.
Pros: Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago
Verified Purchase:Yes
This is my 10th year using H&R Block software. It always does a good job and walks me through the process. It then offers suggestions for issues it has found.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Walker34
from USA
Verified Purchase:Yes
Application locked into tax return not approved by IRS. I could not cancel actions and state could not be processed. Applican not usable.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: LetdownParma
from Parma, Ohio
Verified Purchase:Yes
Typically is really good product. However this year's Ohio software had a big miss in it. As you progress using the next page button you land on the underpayment page. in my case it populated a value of $0 so I hit the next button. It did not query me or ask to review. Turns out State of Ohio informed I owed underpayment penalty. Unless you elect to edit the $0 you don't see the rest - including the need to input 2024 tax. This too is a disappointment since it didn't pull the data from my 2024 file like it did on the Fed AGI.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: x x
from ILLINOIS
Verified Purchase:Yes
I have been a user of H&R Block s0ftware for more than 25 years. I had some errors last year (i.e. 2024) that was my fault. As a result, I had a difficult time to electronically submit the 2025 returns. After making 4 attempts, I mailed a hard copy of the returns. I definitely think, your software, in its current state, lacks some "accurate definitions" for some terms like AGI, etc.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
The software is very intuitive and easy to use. I even got my dad to use it this year and, other than a couple of small questions, he did his taxes on his own for the first time in years with no issues.
Pros: Easy to prepare, Fast
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock