Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Posted by: Allen31
Verified Purchase:Yes
The couple of years my software inserted number randomly were they were suppose be to be.
Cons: Hard to import documents
Value
3
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Detroit Michigan
Verified Purchase:Yes
H&R Block Federal software is fairly easy to use. Some functions are hard to find - for instance updating the software. The Schedule A deductions for medical expenses is not as robust as it should be. It could prompt by more categories.
The Michigan State tax software was incorrect. Social Security payments are not taxable in Michigan. I had to abandon it and fill in the forms manually. Made me angry that I paid for it. Will not make that mistake next year. Social Security is not taxable in Michigan
The Michigan State tax software was incorrect. Social Security payments are not taxable in Michigan. I had to abandon it and fill in the forms manually. Made me angry that I paid for it. Will not make that mistake next year. Social Security is not taxable in Michigan
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: smty
Verified Purchase:Yes
I found this version to be disappointing. The fed form worked out okay, but when I worked on my West Virginia tax forms, I got a rude surprise. WV enacted a feature that allows your presonal property tax to be a direct tax credit. To claim the tax credit you must have a letter (MV-1) from the state. Some countines in WV do not send in the proper information to the state, so the state cannot send out the letter. The program handled doing the tax credit okay. But, when it came time to file, I was informed I could not E-file, due to the lack of the letter - that I must file a paper return. Other tax programs, have a feature that allows you to E-File, and then submit a paper affidavit, regarding the missing MV-1 letter. With H&R, I had to file a paper return, provide my affidavit, mail my return certified mail.
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Amoe50
Verified Purchase:Yes
Bought mine on April 13 and did my taxes within an hour
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tlc0624
from Anderson, IN
Verified Purchase:Yes
I have bought this software since 2014 tax returns. When I inherited half my Mother's Merrill Lynch account I was very concerned because they trade so much I was worried until I saw I could download to the software.
No problem until this year. Found Merrill wasn't on your list. Caused me grief and doubt I got tax correct. Merrill says you would not add a layer of protection that's why they didn't allow access. I feel I probably paid more taxes than if tge software would have downloaded and worked the data.
No problem until this year. Found Merrill wasn't on your list. Caused me grief and doubt I got tax correct. Merrill says you would not add a layer of protection that's why they didn't allow access. I feel I probably paid more taxes than if tge software would have downloaded and worked the data.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rogers , Arkansas
Verified Purchase:Yes
Always easy to use and complete which would be an onerous task if not for H&R Block software and complete information
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Aging Eye
from Minnesota
Verified Purchase:Yes
I have used this for years and years. My overall complaint emains the same: The print is too small and too gray so it's hard to see. It does not respond to the size and contrast controls on my computer. This should be an easy thing to fix.
Cons: Hard to import documents
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
OK, but issues
on April 16, 2026
Posted by: fk26
from Albuquerque, NM
Shouldn't have to install PDF software to save to PDF if MS PDF is already installed. Update to program caused a major deduction to become lost when re-opening the return - had to go find it manually. When activating, it should explicity state that the state return can be completed but NOT e-filed unless mor emoney paid.
Pros: Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock