Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,389 Reviews)
Open Ratings Snapshot
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Customer Rating
5 out of 5
5
Easy to use
on April 16, 2026
Posted by: act03
from Arizona
Verified Purchase:Yes
Been using your product for 5 yrs and have been very satisfied.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
1st time - what a disappointment
on April 16, 2026
Posted by: on hold
from ny
Verified Purchase:Yes
could not file electronically. Federal kept rejecting due to healthcare and 1099 misc. state put on hold.
finally filed by paper
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Amy, Social Media Department, April 17, 2026
Thank you for sharing your experience with us. We're disappointed to hear that your office visit did not meet your expectations. Providing a positive and seamless experience for our clients is important to us, and we apologize for falling short in this instance. We're committed to making things right, and our support team is ready to assist you. Please call us at 1-800-472-5625 so we can address your concerns and ensure your next visit is a more positive one.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Not so helpful for understanding scholarship tax
on April 16, 2026
Posted by: JaSa1
from OK
Verified Purchase:Yes
I’ve used this product for many years. This year, my oldest child is attending college. I am disappointed in the la k of clarity around how to determine if we owed tax on the college scholarship received in the fall.
Pros: Easy to import documents, Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Too many unexplained roadblocks; pitiful support
on April 16, 2026
Posted by: Fibbidiboo
from Florida
Verified Purchase:Yes
Several roadblocks encountered with no obvious resolution. When a company defines support as a chat bot and/or another chat with a human they've fallen short. Next year my choice will exclude this product
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Amy, Social Media Department, April 17, 2026
Thank you for sharing your experience with us. We're disappointed to hear that your office visit did not meet your expectations. Providing a positive and seamless experience for our clients is important to us, and we apologize for falling short in this instance. We're committed to making things right, and our support team is ready to assist you. Please call us at 1-800-472-5625 so we can address your concerns and ensure your next visit is a more positive one.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
2025 Tax Filing Made Easy
on April 16, 2026
Posted by: Anonymous
from Bay Area, SF, CA
Verified Purchase:Yes
Having relied on H&R Block Deluxe (and its predecessor TaxCut) for all my filings, I find that the program can meet my tax filing requirements. I like the Tools feature, and document many of my computations for future reference. I would rely on the Block Audit Guarantee if I ever needed the support.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on April 16, 2026
Posted by: Anonymous
from Valparaiso, IN
Verified Purchase:Yes
Have used this software for several years with FULL CONFIDENCE in it's accuracy and user friendliness!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Great software but confusing in one area
on April 16, 2026
Posted by: rjw1965
from Houston, Texas
Verified Purchase:Yes
I have been using H&R Block Deluxe software for many years, and have always found it to be accurate, reliable and generally easy to use. I certainly appreciate the convenience of year-to-year information carryover, and having the option to download data directly from financial companies. I would rate it 5 stars except for a problem I've had the past 2 years with the "Excess Accumulations" branch, which basically asks you to re-enter your normal RMD's even after having previously tallied them earlier in the program. This needs to be clarified as applying strictly to excess accumulations, otherwise you are doubling your RMD's!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Long time user
on April 16, 2026
Posted by: Scott1948
from West Chester, Ohio
Verified Purchase:Yes
I have used Block for many years. Always a great, easy to use program!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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