Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,389 Reviews)
Open Ratings Snapshot
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Customer Rating
4 out of 5
4
Pretty good program
on April 16, 2026
Posted by: Anonymous
from Punta Gorda FL
Verified Purchase:Yes
H and R Block tax software is very easy to use but I did not like that it would duplicate some information that was already input when you download some of the 1099 forms. You have to go back through everything again and make sure nothing was duplicated. For example, when you manually input your 1099 DIV and then electronically download your 1099b. It double posts the information from the DIV.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Great for quick returns.
on April 16, 2026
Posted by: MAR78052
from San Antonio tx
Verified Purchase:Yes
Better price, liked the AI. Not to satisfied with the validation process. Needs more Intuitive questions.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
CHANGE THE FORMS
on April 16, 2026
Posted by: Timmy 2026
from Florida
Verified Purchase:Yes
Used H&R Block for years & it’s good overall.
Hate that you never changed the Forms, so you can only get the pages you want. WOULD LOVE TO SEE MOVE FLEXIBILITY WHERE YOU COULD CHOOSE THE FIRST 2 PAGES OF A RETURN, AND THAT’s IT! Hate you have to print out all those forms where it’s all 0’s and nobody cares! What a waste!
Also, K-1’s are very complex with very little help!
I guess the inner workings & details change, which is good, but the Forms page drives me nuts
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Maria, Social Media Team, April 17, 2026
Timmy, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
The best, affordable for me and kids shared with
on April 16, 2026
Posted by: Anonymous
from Ruskin, Florida
Verified Purchase:Yes
Been using for at least 6 years. Works great and makes my task e each year, and to the kids I share it witheasier. All the features, like return review, and explanations of all entries from IRS documents come in very handy.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
on April 16, 2026
Posted by: Carl13
from Tucson
Verified Purchase:Yes
I expected that the program would import the 2024 return,which it wouldn’t do. So I had to retype everything. I probably should have tried TurboTax.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Clunky but Compatible
on April 16, 2026
Posted by: Doywa
from Tucson
Verified Purchase:Yes
I purchased H&R bloc Deluxe 2025 Software at the last minute because I couldn't get Turbo Tax to install on my notebook in spite of the fact that I had Windows 11. After trying to avoid purchasing Microsoft apps etc. I gave up. Block was compatible with Windows 10 on my desktop. It downloaded easily. It's a super clunky program compared to TurboTax and more expensive. It got the job done.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Amy, Social Media Department, April 17, 2026
Thank you for sharing your experience with us. We're disappointed to hear that your office visit did not meet your expectations. Providing a positive and seamless experience for our clients is important to us, and we apologize for falling short in this instance. We're committed to making things right, and our support team is ready to assist you. Please call us at 1-800-472-5625 so we can address your concerns and ensure your next visit is a more positive one.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on April 16, 2026
Posted by: Still going strong
from Boston
Verified Purchase:Yes
Excellent again, all of these years back to pre HRB to TaxCut when I started (25+ yrs). Thank you! Greg
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
It's An Annual Tradition!
on April 16, 2026
Posted by: Anonymous
from Los Angeles, Ca
Verified Purchase:Yes
Easy Peasy! Follow the on screen prompts, read the instructions, and you really can't mess up what is otherwise much too complicated.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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