Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,389 Reviews)
Open Ratings Snapshot
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Customer Rating
3 out of 5
3
Makes some calculations very opaque.
on April 16, 2026
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
In places it hard to see the direct relationship between input and output
Cons: Time consuming
Value
4 out of 5
4
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Works
on April 16, 2026
Posted by: BMOOOP
from Minnesota
Verified Purchase:Yes
The product itself is good. It's thorough and functions reliably.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Cumbersome and too time consuming.
on April 16, 2026
Posted by: Negative Neil
from Wisconsin
Verified Purchase:Yes
I'm typically going to be filing a short form, without itemized deductions and the current program seems cumbersome ad takes too much time to navigate.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Not good this year.
on April 16, 2026
Posted by: Subvend
from PA
Verified Purchase:Yes
Program wouldn’t convert out of state tax credit to pa program. Had to use other software.
Cons: Doesn't maximize refund, Hard to import documents
Value
4 out of 5
4
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Future improvement suggestion
on April 16, 2026
Posted by: Pingping
Verified Purchase:Yes
This tax software could be 5 star if:
1. input tax info from TurboTax . The software claimed it can,but didn't work for me and my family.
2. The PC desktop version is not very accessible for the blind who uses screen read software on PC or Mac. The Mac desktop version is much better although it is not 100% accessible.
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Good stuff
on April 16, 2026
Posted by: EmRN
from Redlands
Verified Purchase:Yes
This software is very easy to use, it’s got great directions! You will never seen lost when trying to do this program. I highly recommend it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5 out of 5
5
Response from HRBlockBy Sonia, Social Media, April 17, 2026
Thank you for the 5-star rating. We appreciate your business and thank you for the valuable rating!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
I'm a fan for life
on April 16, 2026
Posted by: Anonymous
from Lakewood, OH
Verified Purchase:Yes
Have used H&R Block for over 10 years. Easy to use. Received federal and state refunds in less than 3 weeks. Never a problem.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sonia, Social Media, April 17, 2026
Thank you for the 5-star rating. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Simplifies what needs to be simplified
on April 16, 2026
Posted by: Sully_pureBlood
from Georgia
Verified Purchase:Yes
I've been using it for years, I only wish it would include free state e-file.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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