Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Posted by: Carguy1947
Verified Purchase:Yes
I couldn’t file my state return. The state software update failed with TCUpdate quit unexpectedly error. Block suggestions did not fix the problem. There was no issue in previous years.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Amy, Social Media Department, April 17, 2026
Thank you for sharing your experience with us. We're disappointed to hear that your office visit did not meet your expectations. Providing a positive and seamless experience for our clients is important to us, and we apologize for falling short in this instance. We're committed to making things right, and our support team is ready to assist you. Please call us at 1-800-472-5625 so we can address your concerns and ensure your next visit is a more positive one.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SC
Verified Purchase:Yes
Software works very well, helps figure out all the forms, etc you might need. What the government is asking for it too excessive and should be restructured, but H & R block helps average people navigate the ocean of forms, etc.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I bought this because I have been using for about 10-15 years and I was mostly happy with the product. This year (2026 for 2025) however, I had to file an amended return for 2023 and 2024 and was disappointed that I could not eFile them. I was pretty disappointed because of it.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NJ
Verified Purchase:Yes
I lost confidence in the software this year because of major bugs with the 1099-B section. It repeatedly overwrote and changed entries and incorrectly calculated the capital gains. I wasted hours on this. I had to wait for two software updates for it to be fixed. I'm still nervous about the final calculations.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: CwG195
from Bracey, VA
Verified Purchase:Yes
I have been using your software for probably 15 years and find it very helpful making the calculation much simpler.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Program makes preparing taxes almost enjoyable!!
on April 17, 2026
Posted by: Anonymous
from Phoenix Metro
Verified Purchase:Yes
Always purchase your program and enjoy the consistency each year. Importing last years data minimizes time
spent preparing the return. Hope HRBlock will create software for Linux platforms.
spent preparing the return. Hope HRBlock will create software for Linux platforms.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: David1114
from Maryland
Verified Purchase:Yes
First time user. Everything went well until it came time to transmit my Federal and state returns to the government. It didn't work. The error messages did not help define the problem. After three failed tries, I gave up and snail-mailed them in.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Loring
from Georgia
Verified Purchase:Yes
When I printed my return for my records, you xx out my bank account number (good) but left my social security number visible in numerous places. So unsafe!
Even though I filed with you last year, none of my prior year numbers were available for a year to year review. My return was prepared with you but the irs rejected it because my car dealership didnt file necessary papers. Still, the return should have been able to be returned.
Compared to Turbo tax, your explanations of instructions were very minimal and often didnt explain well
My senior return is very basic with interest, dividends, retirement income and a standard deduction. It shouldn't have been as difficult as it was to complete using your system.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Amy, Social Media Department, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock