Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,389 Reviews)
Open Ratings Snapshot
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Customer Rating
5 out of 5
5
Easy and Efficient
on April 17, 2026
Posted by: Wit1
Verified Purchase:Yes
The program was easy to use, and I was finished my taxes, after having all my documents in hand, in less than an hour!
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Still Lacking
on April 17, 2026
Posted by: Dave4060
Verified Purchase:Yes
For the cost of the software it should have included free filing of the state tax return. Should have had better guidance for some issues that required an override.
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good Value.
on April 17, 2026
Posted by: EnergySource
from CA
Verified Purchase:Yes
Federal taxes were quick and easy even though I had multiple income sources. CA Taxes were quick and easy as well. MN taxes were not covered well.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
State software isdues
on April 17, 2026
Posted by: Danstaxes1
Verified Purchase:Yes
For the past 2years I had work with your help desk to get my free state return software… it was a painful time consuming process.
Also, the fact that I had to pay for filing my state return was unacceptable.
I will be considering other products next year.
Response from HRBlockBy Maria, Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great product!
on April 17, 2026
Posted by: Mat1968
from Louisiana
Verified Purchase:Yes
I have been using your software for 15 years and has made the tax process easy. Recommend highly.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Great - but three significant problems.
on April 17, 2026
Posted by: Freestga804
Verified Purchase:Yes
Software worked great - except three issues. (1) Mac software failed to update from within the software - needed to go to the update center (a hassle), (2) I couldn't obtain the State Version I bought without calling the Support Line to have them send me a link, and (3) your software advised we could file for Mary (deceased) - but the IRS rejected and we had to jump through hoops to file with paper - and now the refund is delayed.
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
K1 entry needs improvement
on April 17, 2026
Posted by: Package1
from Virginia
Verified Purchase:Yes
Overall good software for basic returns. Love the camera phone entry feature and wish it could be used for other forms.
K1 entry is poor, especially on the State Tax forms. Please make K1 entry more robust and interview style like the rest of the software.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to use but support on tax question is lacking
on April 17, 2026
Posted by: Sutart
from Houston, TX
Verified Purchase:Yes
I thought the software was easy to use overall but the HRB support when I had a question was lacking. I eventually figured it out on my own.
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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