Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4
(149,388 Reviews)
Rating breakdown 149,388 reviews
5 Stars
97,820
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Posted by: Dstar
from Washington
Verified Purchase:Yes
I switched from Turbo Tax this year and am super glad I did. The only negative with the H&R Block software is the review process. After the review (that part was great) and when hitting submit, it brought up an error that needed to be fixed that should have been caught in the review.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Lexis, Social Media Team, October 19, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TheVanX
from North Carolina
Verified Purchase:Yes
My only complaint is that there is no option to include an explanatory statement. My wife was issued an incorrect SSA-1099 from Social Security that we have been trying to get corrected since January 5th. The opportunity to explain this in detail with the e filing would have been helpful. I've been using this software for at least a dozen years and find it accurate and easy to navigate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, October 20, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: HR user DA
Verified Purchase:Yes
The software still needs to include all forms and handle things like qbi on k1s. However the addition of the AI assistant pushed my rating from 3 stars to 4.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Lexis, Social Media Team, October 19, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: A desktop user
from Fort Lauderdale, FL
Verified Purchase:Yes
Works as well as the TurboTax I've used for decades and didn't require an operating system upgrade or online entry with additional fees.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
4
Response from HRBlockBy Lexis, Social Media Team, October 19, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Not in 2027
from WI
Verified Purchase:Yes
OK for the basics, but not helpful at all related to k-1 partnership entries, and the last question before e-filing asks for AGI, but pre-filled in Taxable Income. If you get that question wrong, you are unable to e-file!
Such a basic error in the process and I was doing my taxes on October 13, 2026. That should have been corrected in one of the 'updates'. Also calculating late payment penalty was a circular nightmare and never did work!
Such a basic error in the process and I was doing my taxes on October 13, 2026. That should have been corrected in one of the 'updates'. Also calculating late payment penalty was a circular nightmare and never did work!
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sydney, Social Media Department, October 20, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SF Bay area, California
Verified Purchase:Yes
I've used this software for, I think, over 10 years. It is easy to use and helpful when I have questions. My only problem, which is significant, is that it fails to import large batches of investment sales from Fidelity Investments, stalling during the process.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, October 19, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Kad taxes
Verified Purchase:Yes
Need more help with K-1s. Acts weird when editing…won’t update refund until update next one, even though no changes to it.
Sometime awkward for ‘Take me to’
Back button sometimes jumps too far back.
Sometime awkward for ‘Take me to’
Back button sometimes jumps too far back.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, October 19, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
HR BLOCK has made their system a time-killi chore.
on October 17, 2026
Posted by: JohnfromIllinois
from East Peoria
Verified Purchase:Yes
Getting too complicated for me. I'll look at other vendors next year. Also, entirely too many "agreements" and CYA statements to go through after doing the necessary steps and just trying to pay and close the program. Too many "ads" for "premium" versions through the program.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Lexis, Social Media Team, October 19, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock