Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Posted by: Die Hard HR Blk customer
Verified Purchase:Yes
I would give it 5 stars, but Merrill Lynch does not offer online connection or export in TRF format downloads, so next year I am being forced to switch products or have to n enter 75 sells like I did this year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ladyx
Verified Purchase:Yes
Since I have used the product for several years, info from the prior year speeds things alone.
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dkoushmaro
from CA
Verified Purchase:Yes
Disappointed
The download tax data function from Merrill wan not working.
The download tax data function from Merrill wan not working.
Pros: Easy to import documents
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: LJfromTX
from Houston TX
Verified Purchase:Yes
I have used it for years now and it's the simplest way that I've found to get my federal taxes done.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jon Dubauskas
from Scottsdale,AZ
Verified Purchase:Yes
For years, HRBlock has failed to provide AZ Form 348 and 352 which prevents e-filing of the AZ state forms. Please improve.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bry2026
from Florida
Verified Purchase:Yes
Very easy to use and covered all my deductions and income types.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: gher
from texas
Verified Purchase:Yes
Seem to recall deluxe package provided state income tax with electronic filing as well. Paying the additional was a bit annoying. I chose to use HR rather than turbo which was being offered free through my fidelity account. Had I known this additional cost I might have consider turbo tax, I'll definitely look at this next year.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
2
Response from HRBlockBy Maria, Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Big Bruce
from Minnesota
Verified Purchase:Yes
Very good. It does what it is suppose to and I have fairly complicated return. Sometimes the questions take too much time, but they are thorough. Once the return is done, moving around the software to recheck items or fill in missing information is a little awkward. I think there should be a worksheet that shows the calculation of the tax amount.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock