Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Posted by: Anonymous
from Syracuse, NY
Verified Purchase:Yes
The product figures the tax correctly but the program is not too intuitive. What I mean is that if you don't check the correct box when going through a topic you will never know if you are able to lower your taxes.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RDD13
from Detroit MI
Verified Purchase:Yes
I've been using HR Block software for years and there is good reason.
Complete, accurate, up-to-date, thorough and easy to use.
Complete, accurate, up-to-date, thorough and easy to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from 28601
Verified Purchase:Yes
Worked fine except sometimes in searching for an answer I had troubling fining what I needed but in the end I did. Use it every year.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Amy, Social Media Department, April 17, 2026
We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
Reliable. Could use better help on FORM SSA-1099SM
on April 17, 2026
Posted by: Anonymous
from Chandler, Arizona
Verified Purchase:Yes
For the most part it worked but I felt that I had to go to other sources to understand how to enter values from my multiple FORMs SSA-1099SM. I got two of them because I had received surviving spouse benefits part of the year. There is a field labeled "Medicare part B premiums deducted from your benefits" and I had to look up in other sources to confirm that I had to add the values from each form and enter that in the software. This was not explained in your help so was an omission in my opinion.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Buffalo, NY
Verified Purchase:Yes
Easy to use and accurate. I’ve used H&R Block software for over ten years.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Department, April 17, 2026
We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
You missed a big error that caused me to re-file
on April 17, 2026
Posted by: Anonymous
from Boston, MA
Verified Purchase:Yes
Program is ok but I experienced a major issue which I wish you had caught!
Last year my daughter was 23 and a full time student. This year she was 24 and was not. So you carried her forward as a dependent, which I didn’t catch and didn’t remove. I filed with her as a dependent.
Then, using the same program on the same laptop, she filed her own return and stated that she was not being claimed as a dependent on anyone else’s return. She filed and the IRS rejected her return since her SSN was identified on my return as a dependent.
So as a result, I had to refile, and she has to refile.
This could all have been avoided if you did a simple check to see if a SSN on one return is incorrectly indicated as a dependent on another return. Pretty unhappy that you didn’t flag this. I’ve been using H&R Block for at least 25 years but this has finally pushed me over the edge. Next year I’ll use TurboTax.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ccbills
from Arizona
Verified Purchase:Yes
I have used this product for 6 years and I am extremely happy with how easy and accurate it is.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Randy l M
from Washington
Verified Purchase:Yes
The H&R program keeps asking me if I want to buy the State program knowing the State I live in doesn't have an income tax. Also, has our ages, but ask us things that are unrelated to our age. And, no future summary to help us with our next tax year, this would be extremely helpful!!!
Cons: Hard to import documents
Value
3
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock