I had a number of disappointing problems with your tax software this year. Occasionally, I could not open item list with the right click. It would even paste things from my clipboard when I was trying with a right click to open an item list. Also, I filled out my schedule C businesses, but had to delete one and it badly damaged another one that had been completed. I had to go back through and clean up the mess. I’ve used H&R Block software for probably 25 years or more. It had better be better next year.
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have been using this product for a while now. I was very disappointed to find I pay more and Merrill Lynch is no longer supported for downloads.
Pros: Easy to prepare
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have multiple 1099s and every time I would enter information on a subsequent 1099, the name of the first 1099 would change. That doesn't give me much confidence that the underlying data was not corrupted.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.