Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,389 Reviews)
Open Ratings Snapshot
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Customer Rating
3 out of 5
3
Problem when filing multiple state returns
on April 17, 2026
Posted by: Anonymous
from Ca
Verified Purchase:Yes
Filed Federal And two state taxes, NY and Ca.. California return was rejected because Combination of NY and Ca Box 16 wages did not equal Box 1 Federal wages. Had to delete NY wages from W-2 Box 16 to get CA to accept return
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Taxcut Delux
on April 17, 2026
Posted by: Anonymous
from Washington
Verified Purchase:Yes
Program allows for ease of entering data, checking for help and filing with IRS. Do wish program allowed for printing individual pages and worksheets.. Now makes one have to print entire return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
complicated
on April 17, 2026
Posted by: chippa
from Minnesota
Verified Purchase:Yes
The property tax refund was handled poorly and it was difficult to complete almost impossible
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
More Confusion than Chinese Checkers!!
on April 17, 2026
Posted by: whs27
from FL
Difficult to use!! I'd rather have a Root Canal
than use this program! Pencil & Forms are better!
I wish Turbo-Tax didn't SCREW-UP their Software!!!
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Good but could use some improvement
on April 17, 2026
Posted by: Anonymous
from AZ
Verified Purchase:Yes
I am generally satisfied with the software, however, I did submit feedback on 3 separate "pages" that could or should be improved to provide greater clarity.
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Software worked
on April 17, 2026
Posted by: hostaman
from Pella, IA
Verified Purchase:Yes
Software worked well, and with annual use, the previous year's information was efficiently imported. Significant price increase from last year. Had difficulty with printing copies, so I followed the directions for installing the pdf printing program, and now my printer-laptops are all messed up, and I can't print anything.
Will have to figure out how to get the pdf thing removed and hopefully I can recover the normal printing.
Pros: Easy to import documents
I would recommend this to a friend!
Value
2 out of 5
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Too expensive with no free state e-filing.
on April 17, 2026
Posted by: Jethro71
from Madison, MS
Verified Purchase:Yes
I was disappointed with the program. There were several sections where the explanation wasn't very clear and if I went back to check on a section it was difficult to back to where I was. But the most ridiculous thing was having to pay extra to e-file with my state. I purchased the deluxe edition hat came with the federal and state programs. E-filing my federal forms were free, for the price is paid, filing with my state should be free as well.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Trusted choice, pure and simple.
on April 17, 2026
Posted by: Anonymous
from NJ
Verified Purchase:Yes
It is cheaper than TurboTax. It's a little more complicated to use but it is still overall user friendly. Some clarity is needed on the state residency page. If you are a non resident to a state you work in we didn't think that we needed to put our non residency
Pros: Easy to prepare
Value
5 out of 5
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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