Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Posted by: bad accuracy
from Delaware
Verified Purchase:Yes
This was not user friendly this year. Maybe one reason was new criteria and forms. Plus in the accuracy review, it pointed out 6 things that needed to be confirmed, but no directions on how to do it.
I would recommend this to a friend!
Value
1
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ronald q
from AK
Verified Purchase:Yes
i usually use turbo tax but it wont work on my window 10.
It did a good jobo finding my deduction.
only negstive it was hard to go back and look at what you had doen. Much Much on turbo tax
It did a good jobo finding my deduction.
only negstive it was hard to go back and look at what you had doen. Much Much on turbo tax
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
Value
4
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
The software worked but paying the IRS didn't!
on April 18, 2026
Posted by: John3000
from North Carolina
Verified Purchase:Yes
The software itself worked fine. I owed money to the IRS, and when offered the opportunity to pay through the program, I foolishly said yes. After putting my bank account information in the program, I was told that the IRS would receive my payment on April 14th. After the IRS did not receive my payment on April 14th, I set up payment myself on the IRS website, but discovered that it would not process my payment until April 16th. As a result, I will pay one day of interest on my 2025 payment amount.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Holley LeBar
from Washington
Verified Purchase:Yes
I had a great experience using H&R Block’s software. The interface was intuitive to navigate, given that my taxes are quite simple and my dad assisted me.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: THENightowl
from Nevada
Verified Purchase:Yes
Just fine but I never saw anywhere in the sw to deduct the fed tax on my vehicle registrations?
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ktown Indians
from Arizona
Verified Purchase:Yes
Easy to use. This is my 5th year. Will buy again next year
Pros: Easy to prepare
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
H&R Block's Deluxe 2025 - Confidence feels great.
on April 17, 2026
Posted by: Anonymous
from San Francisco, CA
Verified Purchase:Yes
This is my second year using HR Block's software. It worked. Both years. With HR, everything I need is in the package. The help works well. The reviews at the end are lifesavers. And, the return was magnificent.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: CO filer
from CO
Verified Purchase:Yes
I’ve used your software for four or five years and usually have no complaints. This year was confusing on a number of issues and instructions were less than clear. When attempting to use the AI chat assistant I would just get “sorry, that isn’t the kind of question I can assist with” (or something similar).
Value
3
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock